The Service Department Graham Inc

Excellent service. I would recommend if you want to go please make an appointment before you go, so they can tell you what the availability is. But they will still try to accommodate you if you show up. But call ahead if you can. My car inspection was quick. I would recommend this business!!! My appointment was at 1:30 and I was out by 1:50 pm.

Misty asked unnecessary questions like did I break down on the road.. Only to tell me they go by appointments only even with towed in cars.. so best they can do is ten days out to take a look at what might be wrong. This towing situation combined with this service places “questions” not even looking at it to diagnose so I might work on it is ridiculous. I guess I’ll find out in 10 days what might be wrong with my vehicle. All of this is making it difficult to get my vehicle back to Norfolk VA. Hopefully someone can look at it and maybe it’s a quick fix. Misty may need some coffee. Update: this shop is useless.. the battery terminals had some extra corrosion and needed to be brushed off good and the truck started.. the tow truck driver found this out!! No need to go here your tow truck dri

Great work and quick service! Everyone is very friendly and professional. I can always call and get my cars in a timely manner.

Jim and crew are great. Got my F 150 running great. And fast service. Thanks everyone

I think this review have some positives and some areas of opportunity. I called this business on a Monday to see if they could diagnose my suburban and they requested that the only time they had was a Thursday. I agreed. I got there(nice people) but they didn’t have me on the schedule. However , they fit me in. They determined I had a transmission problem and I had 2 options. Try a transmission flush which was $200 more than the dealership or replace transmission which they didn’t have a price for. I asked for them to call me with the transmission quote and they never called me back. Seems like they didn’t want my business.