The Wash Tub

Recently moved to Georgetown & I had a manicure appointment & was early. I saw cars being detailed next door so I stopped by the wash tub for the first time & was treated with great customer service by the gentleman that explained the prices & how long it would take. It was enough time to get my mani/pedi treatment & my vehicle washed & detailed too. When done my car was parked on the side waiting for me all cleaned & looking brand new. They did a great job. Thank you guys, you’ve got a repeat customer each month,

I absolutely love The Wash Tub Georgetown and have been a happy member for a while now. They consistently do a great job, and the service is top-notch. I especially want to shout out Tim—he is incredibly friendly and went above and beyond to help me with a recent concern. He handled everything graciously and made the whole experience even better. It’s rare to find customer service like that anymore, and it truly makes a difference. Highly recommend this place if you want quality service and a team that genuinely cares!

They did an excellent job on my car at the wash tub. The only reason they’re not getting a five star rating is because I had to come back and pick up my Wash Tub coupons that I purchased for $89 and the cashier failed to give them to me. The other reason is because I had requested leather air freshener and I do not believe they put any in; not a big deal. The main thing is my car looks sparkling!

I’ve come to the wash tub multiple times and had my car detailed to nth degree. Today I got the 35$ wash - with their coupon. They did a poor job, to say in the least. I actually took a rag from a young man and touched up spots they missed. There were still crumbs all over the back, and I called them out, and they vacuumed again, but it still looked crappy. I was fed up as I continued to ask about what kind of cleaning this was, and one of the gentlemen outside said it’s just a basic. We wipe down your console and vacuum. That’s it. Disappointed in their service today, and feel like they did a sorry job because I didn’t get the extreme detail.

This is my first review ever. I usually just ignore and no not to patronize the business again. But with this experience, I have to drop a review. I went there to get detailed car wash but after waiting for over an hour and my car just packed looking abandoned, I had to go ask if they were done buy I was told it would take another hour or two. I decided to change the wash plan from detailing to the highest grade before detailing so I can leave early. Because of the change, they just did the bare minimum not even the grade before the detailing. Please avoid this guys. They are very nonchalant especially the guys that wash the cars.