Tire Barn Warehouse

I went in for a quick rotation. My tires only have 23,000 miles on them, and after inspecting my car for 30 minutes, I was told they didn’t rotate or balance because “the tread showed I needed new tires.” All that time, and walked away with three quotes for new tires. Drove down the road to Beaumont, and sure enough, the tires are in great shape. I’m not an easy mark, but was dumb enough to think I could get a quick rotation at Tire Barn without sales shenanigans. Lesson learned. Go local and don’t make the same mistake I did.

The,young lady that was Manning the desk, she was a very nice lady. She helped me with all my needs. And she got my car in and out in a reasonable time. Everybody was nice there. I would highly recommend the tire barn everybody. Thanks to all the staff members that made me feel welcome.

Had an appointment, didn’t matter still took him an hour and a half to get the vehicle in and then 20 minutes to inspect my vehicle, which I didn’t consent to. Was told they had to or he would get fired. They wheeled a tire that wasn’t mine in that was off a full-size pick up truck and said see we can’t fix this one. I said I go double or nothing if they could fit that on my midsize SUV oh sorry we have the wrong person then they will. Mine said they couldn’t fix it. I had them put it back on. Drove it to my tire shop in Danville. They fixed it without an appointment in like 10 to 15 minutes. I will never be back. It appears a Shady business practice in every aspect of their model.

Went in for a tire repair came home with a bigger leak than when car went in. Tire and rim both damaged. I was told that my daughter must have done the damage. Don’t believe that was the case. Honestly believe that the manager of the Champaign store was covering for the employee that actually made the mistake. I was told that it should never have been repaired. I was never showed the damage while at the store. A poor attempt was made at covering it up and we were sent on our way. Will never visit Tire Barn again and advise others to be cautious.

Purchased new car and had tire put on here shortly after purchasing was given no paperwork for the sale of the tires was told online receipt was provided at time of purchase. During the installation of the tires observed black male heavy set open the hood of my car and started using sockets and a wrench in the engine compartment of the car I inquired to ask why the tech is using tools under the hood of my car. Female manager assured me it was to check the oil on the car and it was routine for them to use tools to check the oil. I had never seen or heard of anything like that before and I calmly said I just bought it from the dealership and it has fresh oil in it I don’t need my oil checked. (This part gets more bizarre.) So the woman went in to relay that my oil should be ok no need to con