Tire Choice Auto Service Centers

Unfortunately there were issues getting new tires. Setup an appointment days in advance for new tires. I showed up and they didn't have the tires. No call or anything before I arrived for the appointment. Next day I get another appointment which wasn't a big deal. I got 4 new tires damaged rims and leftover adhesive from previous weights on the interior of the wheels. Recommended TPMS sensors were replaced on the driver side. New valve stems are included with 4 new tires, but only 2 of them were replaced on the driver side. Also discarded my factory valve stem covers on the driver side.

My daughter & husband took her car in on January 4, 2026. There were several things we had done to include the rear driver side wheel hub & bearings. This morning she had a separate issue related to the thermostat. That was fine. Then they called saying her heat & a/c weren't working so we would need to pay for another diagnostic test ($130). We agreed, it turned out to be the blower motor. That was fine, fix it. Then the mechanic tells our daughter the driver side rear hub & bearings need to be replaced. The very thing they did a month ago. Now, I think they are running a scam on her. We have used this place for years. When we get her car back this afternoon, we will not be returning. I'm open to suggestions for an honest mechanic that wants a loyal customer with 4 cars.

Purdy and the lead mechanic at this store have gone above and beyond to try and help me fix my car's brake problem. First they were nice enough to take me after the store in Williamsburg canceled my appointment the same day. They even stayed after hours to finish the job. Purdy also gave me every discount he could to try and keep the price reasonable. He even offered to give me a ride home! It's refreshing to find a garage with good customer service for a change! ⭐⭐⭐⭐⭐ 10/10

Percy was very welcoming and helpful. Both mechanics were very helpful. I definitely will return here for future needs. I told them what I needed and they made it happen, also, very professional and trustworthy. My car was serviced as soon as he said, it would be. Four thumbs up if I had them. Thank you guys

The customer service is outstanding! Very easy to do business with. Had a bad tire issue pop up late on the Wednesday before Thanksgiving. On Black Friday Tire Choice worked me into their full scheduled day and made the repair with suggestions and advice for future issues. Very happy!