Tire Discount Tire Pros

Best tire shop around!! Went from having a horrible day to being in and out in 10 mins!! Everyone was beyond friendly which is not common with a tire shop and hands down I would highly recommend this place to everyone!! Thanks again fellas for making this repair happen so efficiently and smoothly 🙏

Been shopping around for a back up tire shop out on Long Island since moving out here and came across this shop. Even though I arrived in a lowered vehicle I was still accommodated. Much appreciated. Despite the negative posts of rudeness. There was none whatsoever. Staffing was friendly and straightforward and was in and out within minutes. Definitely my new to go spot. Will be returning whenever needed

I’m disappointed with the level of professionalism at Tire Discount Tire Pros. The shop is extremely busy, which may explain some delays, but it doesn’t excuse the way customers are treated. On more than one occasion, I heard staff talking negatively about customers right in front of others—without knowing whether relatives or friends of those customers were standing nearby. This kind of behavior is unprofessional and makes the environment uncomfortable. I hope management addresses this, because the quality of service matters just as much as the quality of the work. Until then, I can’t confidently recommend this location.

I have never been treated with such disrespect at a place of business. The staff member I dealt with was extremely rude and actually resorted to yelling at me. While I understand that the shop was busy, being under pressure is never an excuse for verbal abuse or 'nasty' behavior. Customer service should be a priority regardless of the workload. I will be taking my business elsewhere and suggest others do the same if they value being treated with basic decency.

Today has been a very bad day for me. My tire was leaking air, so I came in to replace it because I needed to get to work. Before I agreed to the service, I specifically asked how long it would take, and the staff told me it would about 30 minutes. However, I ended up waiting for over an hour, and then I was told that my keys had been taken by someone. In total, this took about an hour and a half of my time. During the entire time, it seemed like only one person, a man named Steve, was actually working. The front desk staff were not helpful at all and kept avoiding responsibility instead of solving the problem. This experience was extremely frustrating and unprofessional.