Tire Warehouse

Kim and her “family”/staff were professional and courteous! I needed a plug put into my tire not only was that done quickly, but they also made sure all of my tires were full of air and also let me know that anytime I needed air. I could swing by and they would do it for free. Excellent experience I highly recommend them. The price was right as well.

Darren and Nelson at the Lowell Ma Tire Warehouse were able to provide excellent service. They showed great honesty and integrity when they informed me that I could call Town Fair Tire to see if I had "Road Hazard Coverage" for the tire I needed replaced that Town Fair Tire installed 3 months ago when they could have just secured a sale with me. We found out that Town Fair never offered the Road Hazard Coverage, couldn't service my vehicle for 2 days, and was $100 more expensive for the same exact tire that Tire Warehouse had for me in Lowell. While Darren was servicing me at the register and informing me on the details of the Road Hazard Coverage that Tire Warehouse offers, Nelson had the tire changed, balanced and installed before I could even swipe my card. I will always service my vehi

I went to tire warehouse and got an estimate. I felt it cost too much. I did check out another place (Sam's Club) was cheaper but they were rude and stripped my lug nut and couldn't change the tires. Took them an hour to tell me that. So I went back to Tire Warehouse. I got there at 6:10 pm and done by 6:40. Service was good and fast.

I called up to make an appointment. The person on the phone with me extremely nice. Before disconnecting with him, he told me to please hold an order for the manager to talk to me. The manager picked up the phone and greeted me very nicely. Then he asked me why I was calling. I was a bit confused because I just explained what I needed done as as well as confirm confirming the appointment. He then guessed my name which of course was wrong and I asked him if he knew what I needed and if not, why. He then proceeded to tell me that it was the call Center and he had no idea why I was calling. I explained to him that there should be no reason why I should explain myself again in that there shouldn’t be a cold handoff. He proceeded to tell me that he was sorry and that he had no control over that

The girl at the front counter was extremely rude to me , I had an appointment and everything. She seemed like she doesn’t like Her job and was clearly avoiding helping me with my tire. Refused to help me put on my spare and then would not let me change it in the parking lot and told me to take it off the property I had to change it on the side the busy street . I was not rude I was not using a tone I was looking for help during a bad situation . My family will take our vehicles elsewhere and I would advise anyone from going to tire warehouse . They don’t care .