Tow Mate

Thank you Tow Mate for your quick response and affordable towing service you did for me. I got flat tire in downtown memphis and they showed up under 20 minutes

I needed to tow my vehicle to my hotel room, I requested the service specifying I have an all-wheel-drive vehicle, 2004 v8 4runner, it does not have a 2WD option, it's 4WD all the time, when the driver arrived I told him the same thing, he lifted the rear wheels, front wheels stayed on the ground, open the ignition switch and put it in neutral, the vehicle was towed +90 miles like that in 4Hi, at the parking lot I tried to move the vehicle, now the whole car shakes when the transmission engages in Drive or Reverse, but it won't move, mechanic diagnostic says transmission has been broken, that the vehicle had to be towed onto a platform, I call the Tow Mate company to recall for what happened, they said that they did not broke my vehicle and hang up, no more answers from them, all I needed

Had to have my Ford escape towed today. Sucks because I love my car. But I would highly recommend Tow mate. They were freaking awesome. Abby helped me so much, awesome customer service. And the driver Tony was great as well. Tow mate really helped me when I was in panic mode because I’ve never had to do this before. They have awesome prices too. So dependable and affordable. I will definitely be recommending them to everyone I know from now on!

The fellow that towed my vehicle was friendly and did a fine job, would leave 4 or 5 stars for that. Negative notes- they were an hour late when I made an appt plenty ahead of time. But the worst part was their unexplained up charge. Either say up front that it’s hourly, or state early that the scope is different than previously understood. Don’t just charge more than quoted without explanation or agreement, a very negative business practice that I’d assume they often do to customers. Finally, I now realize they have two different profiles online. Their other name (Memphis Towing) has very positive online reviews, one reason I selected them. Now I see their other name has very negative reviews. Seems a bit rigged to me.

Tommy was awesome, super fast, polite, best tow I have ever had. Please use Tow Mate for any tows. Thank You!