TowBoatUS Lake Havasu City

Four stars only because of the price. Which they THROUGHLY explained before hand. There were no surprises. It’s just VERY expensive without the membership. $130 per year. Which covers tows 100%. I will have this in place before returning to Havasu. I hit a sandbar. I was able to get myself out but burnt up my impeller in the process, headed up river. I called TowBoat US on a Sunday afternoon and a very kind and patient lady answered in the second ring. She was helpful in verifying my location and dispatched the towboat immediately. Our captain arrived within 30 mins and towed us back to site six. He was very professional and knowledgeable. There is a high degree of skill that goes along with this job and he was an expert. He got me back and helped me trailer my boat. He did not just drop

You hope you never need it and if you do you wish you woulda got it. I asked how much today's tow would have been if I didn't have insurance... About three times as much as I paid for towing insurance. You can't beat it and if you like to be on top of your game it's the way to go. Got me all the way back to my slip before dark. :) This was Lake Mead BTW

Beware of this place. They are not out to help you, they will take advantage of you! They will tell you one price over the phone & once they have completed the service they want to charge you an absurd amount that was not discussed prior to the service & I'm not talking a couple of dollar it's hundred of dollars extra!! They have lots of hidden fees that they don't tell you about until the service is done & then they will tell you that there is nothing they can do about it since the service was already completed.

Troy was our Captain today. We got stranded with issues with our drive on our boat. We luckily were able to get reception and call in within an hour we were able to towed. Troy was super friendly and was able to get our boat back on our trailer. Super grateful for the membership. We for sure will always pay for this service!! Thanks Jesse and Summer

This company LIED to me!!! I had a problem with my jetski this past weekend in Havasu and was stuck in the middle of nowhere with no service. Thankfully some nice folks towed me to a nearby dock. From there I called TowBoat & was told they would tow me back to Pirate Cove & it would take 4 hours, with a cost of $1,200, $300/per hour. When the captain arrived, he made sure I was aware of the $300/per hour cost. As shocking as that price is, it was even more shocking to find out after the tow that I owe them $1725. I told the captain that I was ready to pay $1,200, as discussed over the phone. He threatened that I couldn't have MY jetski back unless I paid him 1725. He claimed that I had to pay for his ride back to the dock. Neither the lady over the phone nor he told me about this hidden f