Toyota of Bowie Parts Center

Fayyaz khan was great to work with. I let him know what I was looking for and he gave me a great deal on a new Venza. I checked around at other area dealers and he had the best price hands down. He didn’t waste any time going back and forth. The paperwork was all ready to sign when I arrived at the dealership and I was in and out within 45 minutes. One of the best car buying experiences I’ve had.

Probably one of the worst I’ve been in. Parts take forever to come in. Come in pieces. They don’t know what to say, low efficiency, Prices are the double, staff seems to be under the influence of illegal substances. They don’t even know how to write down the order properly. Always excusesWorst management I’ve seen. Save yourself time and go to another parts department. Koons in Annapolis or laurel.

I knew what I wanted but was expecting the parts guys to know exactly what to give me. Instead I ended up google looking up my own part numbers. Nothing hard I was looking for literally drain plugs and gaskets for my Diffs and transfer case. But 4 stars for the patience and effort they gave trying to help me figure it out . They could use a little more training on finding parts in their system.

The service was quick, and the Teo gentleman who helped me were very professional. I went to get my transmission fluid and coolant change as I want my vehicle to last as long as possible. The prices are up their and they are not cheap. I they also fixed a recall for the tensioner on the seat belt which is exactly why I go to the dealer and not just some random car place. I would go back again.

Have been having my car serviced for years and the staff and my Service Consultant Mr. Funderburk have been very helpful and friendly. Explains everything done to my car in understandable language.