Toyota Service – Toyota of Renton

This toyoa Tacoma Larson is very nice good customer service. I bought toyota rav 4 from here. Mr Sam was my customer dealing. He was very nice, smiling n he knows how to deal with customer. Not only sam , all service members are very nice. But sam was the first whom I met n impressed. .🙏🙏. I never forget to talk with him when I come here to servicing my car.

Sales was incredible, they changed a part of my contract that I had overseen and they went ahead and removed it. They explained the vehicle and how to use it to me. I felt very confident that they were looking out for me. They had my back!

I thought about giving this location a try for a service. I was quite disappointed with the lack of Service department's knowledge. First, I called to make an oil change appointment. A gentlemen said, no appointments needed for oil changes. And then, I asked the price for the oil change. He said, it's around $100. The next day, I took my car in for service. Front desk tells me, $240 for oil change. I told him, over the phone, I was quoted $100. He recommend that I talk to service manager Kevin at next desk. When I go up to him, I asked how much oil change would be for my car. He said, it would be around $180 to $200. It appears everyone makes up their prices depending on their mood. This is so professional. Images they give you a list of work that needs to be done. You have to think twice

Today I visited for oil change of my RAV4 and kept on waiting in service area along with my car , for two hrs. No one cared, bothered , noticed or served . What the team of dozens employees doing there? What was my fault? Can anyone there to explain?…

Super organized with very little wait time. Wish they had some display showing the status of my car while waiting. They were quick but my phone kept rejecting their calls as due to some spam filter. A display with status would have been great.