Tracy Performance Corvette Parts and Service

Poor Quality and Terrible Warranty Support Fellow *US Veteran here. I purchased a car cover from Carcovers.com for my 1968 C10 on April 5th, 2025, and the overall experience has been extremely disappointing. Within 5 month of normal outside use, the cover started to fade / disintegrate / lose waterproof protection. I reached out to customer service expecting the “lifetime warranty” they advertise to actually mean something, but instead they told me I had to pay a large replacement fee. That’s not a real warranty. It’s just another way to charge customers again. The material quality does not match the description on their website. The company’s response was slow, and every email felt like they were trying to avoid responsibility instead of fixing the issue. I would not recommend CarCover.c

Do not shop here! Very rude. Purchased a part online. They came back with a second invoice which essentially doubled the price of shipping, since apparently the website does not have the correct international shipping rates. The response: "it's not my fault you live in Canada". Wow - nothing like NOT taking ownership of your mistake. Avoid - there are so many other reputable places to buy from.

I placed an order with them on 11/25/24 for some headlight bump stops. After weeks of waiting for them, I called the company and asked them to try and track them down. He never contacted me again. I got the tracking number and tried to track them. After checking with UPS they suggested I call company and file a lost package. I emailed the company and asked for a refund. Here we are 50 days or so in now and have not gotten parts, refund, email or even a call back concerning this order. If I could give a negative rating I would. I understand packages getting lost but no excuse for the lack of customer service....

I went to Tracy to buy parts for my 77 vette, I was lucky Dennis was on the phone at least 20 minutes with a personal call, as I being disabled walk with cane and braces on each leg stood and waited for service without a word from him. After losing my patience I walked out and he lost several thousand in business from me. I hen get home read the reviews and sm thankful that instead i went to corvette central and ecklers corvette sure i pay shipping but I am treated like a human and am not ripped off. caveat emptor

The man knows just about everything and willing to share with those like myself that don't know. So I'm grateful.