Tri-City Towing and Off-Road Recovery

Worst experience during an already chaotic and stressful time. My son was involved in an accident, and his car was left disabled in the street. Before I arrived, PVPD had already called Tri-City Towing and the car was being hooked up. I asked where it was being taken and was simply told “the tow yard,” with no option given to tow it to our home or a repair shop. This was our first experience with an accident tow, and we didn’t know we had to specifically ask—something the owner later admitted we should have been offered. After leaving the scene, I contacted the tow yard. Brandy informed me the cost was $368 cash or $388 by card for an 8-mile tow, with a $30 daily storage fee starting within 24 hours. I was also told I needed to make an appointment, bring my ID, registration, and payment,

Thank you Tri-City Towing and AAA!!! We were stranded on the side of SR69 yesterday, when Justin came to the rescue!! Not only was Justin amazing, kind and incredibly helpful, Amanda in the office was too!! I wish I had gotten the name of the other tow truck driver that also stopped to help Justin! I also want to encourage people to tip their tow truck drivers if you feel you’ve had exceptional service! They put their lives on the line every day they go out and help stranded motorists, especially alongside busy highways! Thank you Justin, Amanda and Tri-City Towing for exceptional service!!!!

Justin was amazing! He helped us tow our car quickly and made a stressful situation so much easier. He arrived fast, was super friendly, and handled everything professionally. We really appreciated how smooth and efficient he made the whole process. Highly recommend him!

Thank you Tri-City Towing! Our truck broke down in the middle of the night coming up I-17. Claudia answered right away, got our information and was able to dispatch Josh to come to the rescue without delay. They called and sent text updates until our truck was picked up. We really appreciated the caring and prompt response in our time of need.

Had an absolute fantastic experience. My truck broke down coming up to flag from Phoenix. I called AAA expecting to be waiting for a few hours for a tow truck, a pretty normal wait time from previous experience with a bigger vehicle. I got a call From Amanda at Tri city towing with in 20 minutes and she said they would have a driver out within 45 minutes. Andrew called and showed up within 30 minutes and got my truck picked up and towed to Phoenix with no issues. Amanda called the next morning to check in and make sure I was take care of. I can not say enough good things about my experience and the customer service especially from Drew and Amanda. Thank you!!!