Troy's Towing

Fast & very efficient, the tow truck driver was very respectful. I most definitely will recommend them & I will use them again if needed. I needed a car that was crashed moved to get another car out the back yard & the young man knew what he was doing. Picked it up & put it back in the same spot, Thankyou young man & also thankyou to the dispatcher for being polite & patient!

Brother‘s car was towed today him and his wife was downtown near the Renaissance I believe and she love her person in the car. You know the baby stuff registration all of that so they told her to Troy’s over here they told him to pay he told me to pay the ticket had to get here to the impound yard to get his car before close so get over here to the impound yard. He can’t get his car Supervisor very nasty. He tell her the registration and everything is in the vehicle. My sister-in-law‘s purse is in the vehicle and as I said the supervisor on duty very nasty so I would actually give them a zero waiting, but I’m gonna give them a one star simply because other people work here other than her, but her she get a flat zero.

This company was called out to one of my properties by detroit police on March 4 2025 to tow my tenants vehicle. The driver took it upon themselves to tie their tow truck winch cable to one of my front porches supporting columns to pry off so that he could angle the car causing my front porch column and wall to collapse then after proceeded to attach to the car and tow it like he should have from the beginning. This same driver handed my tenant the company card and admitted fault and to call and file a claim with his company. This company is giving me the run around. First I was told to file a homeowners insurance claim and they would file a claim with their insurance company then after I advised them I have no homeowners policy I received a response to file a claim with the tenants car in

It’s my fault my vehicle was impounded I let my insurance lapse and was pulled over for not having any because honestly I can’t afford it. The office staff at Troy’s towing was very thorough and professional on the phone they provided me with my options since I currently did not have insurance. I wrote down everything they told me on the telephone prior to arriving and ensured my tow truck driver had the necessary documentation they required. When I arrived to the facility, I had NO ISSUES. I think most people on these reviews are NOT ACCOUNTABLE and instead of blaming themselves they blame the people that are servicing them. Of course we are in a bind and we want our vehicle but there are policies in place and we just have to do what we have to do.

Troy’s Towing saved me on the side of the road. I own a trucking company and they were able to tow my box truck at a reasonable price last min. They were professional and had quality equipment. they took take a little bit longer than expected because I was in a Dangerous area off the freeway exit ramp so another one of their trucks had to block traffic, which was fine. I would highly recommend them!