TruckPro

Awesome job on my driveline. However, employees needs to communicate with customers better. When i dropped my driveline off, I also informed them that I needed a new fixed yoke as well. At first they said it will be added to the price when the work order was done. My driveline was not ready for pick up until the 8th day. It was at that point they said the yoke I needed was discontinued from their sources and they don't have what I needed in stock. If they would have told me about that sooner, I could have bought one somewhere else (which I found one in less than 5 minutes) and not have to wait an extra week to install my new driveline. If 6 states would have informed me about the part being discontinued sooner, I would have given them the full 5 stars.

I stopped by with a front and rear drive line to be shortened. Before I came they told me they were about 3 days out, I think they called me 4 days later with the issues and a quote and the job was finished 2 days later. Great work, good customer service, and very timely as well.

Great staff, especially the manager Lucky!

If I could give zero stars I would. We own a business and work out of one truck and needed the truck to be looked at because we think it might need a new drive line. We scheduled a day off work to have the truck looked at by appointment a month in advance at truck pro. We dropped the truck off and it was there the entire day, we find out 1 hour before they close that they did not look at it. So I schedule another appointment and another day off of work (since we can’t use the truck while it’s been looked at). I call them this morning to verify that the truck will be looked at today and I was told that they were extremely busy and were not going to look at it today even though we SCHEDULED an appointment twice in a one month period! DO NOT RECOMMEND, very disappointed with this terrible ser

They always answered the phone and sold me my 4500 dollar part when it arrived, but for two months of "I'll find out and call you back," and they never once called me back, meanwhile my truck was out of commission and they could care less. They vigorously talked me out of having my gearbox rebuilt in-house. The day before I finally called to tell them if my transmission wasn't there. I was going to take my core and go elsewhere, I called Transtar in Portland and they said they could have a three year warranties one on my doorstep in two days. Please consider other options. Did extensive business with the truckpro in Fresno before, but this is not the same place. Do yourself a favor and find a different parts supplier. Sad show here.