Trusted Towing & Recovery, LLC

Love a company that works with you and communicates, this company monitors my apartment complex, I received a notice I had a violation. No problem with this company! I sent a message, got a response in less than 5 minutes with a work around so I don’t have to go to sleep worrying if my vehicle was going to be towed. Communication goes a long way. Huge shoutout to Trusted Towing for being understanding and people first. If you ever need their services, don’t hesitate to spend money with honest people.

Absolutely awful! This company was hired by an apartment complex MAA pavilion, and they do not follow the state laws of Virginia. By state law a tow company is required to give a 48 hour written notice upon towing a car for an expired inspection or registration. It’s shall also notify the complex manager of such. They did not do either of those two required laws and towed a car that had expired tags by 7 days (btw waiting on the DMV to send the new stickers) upon finding out the car was towed, we showed the laws to the company and the employee argued that chesterfield can make up their own laws about towing (which is a bold face lie and they can not created conflicting information issued by the state) The kicker to this situation is his own tow truck had expired tags and was also waiting

Trusted towing & recovery LLC came through with no worries at all. Price was great and communication was excellent. Highly recommend.

I wrecked my car and chesterfield’s tow company had been on the way for 30 minutes before I called and Shawn was able to get there in an extremely time efficient manner, highly highly Recommended tow company. Very excellent communication and reasonably priced! He was able to get my car back to where it needed to be with no issues and was extremely helpful throughout the process!

Excellent service. I called for a tow, and once he arrived, he realized that I didn't need to be towed and fixed the minor issue. He could have easily towed me and made the money he quoted, but he was honest and I ended up driving off in my car with less money spent than anticipated. I highly recommend this company. Honest and extremely helpful in my situtation.