Ultimate Automotive Service Center

I had a very good experience @ Ultimate Automotive Service Center. I spoke to Nick prior to my visit. He was very nice and spoke calmly to me. Customer service at Ultimate is excellent. I received a very good service, their job done on my car was excellent. I can choose them any day. Now my car is driving smoothly, no high sound anymore. Kudos to the entire team at Ultimate Automotive Service Center. I can recommend this place and team any day time

Just had alignment service there for the first time ever. Initially working with Nick was wonderful, very knowledgeable and courteous (he's probably the manager there, not sure). Chase did my repairs and test drove the car with me before and after repair. The alignment was off, and it got corrected beautifully. I am very picky with how the car tracks, so they really did a great job! Also got provided the before and after specs of the alignment at checkout. I have to say, this is one of the best automotive shops in Des Moines (no kidding!). I would say they are even better than my Honda dealership with customer service. Its pretty safe to say that I will be coming back to this location (right off Merle hay road, near I80) for any repairs in the future. Thanks Nick and Chase!

I needed an alternator replacement while out of town and was glad to find a shop that was open on a Saturday with good reviews. Their service started with towing my van to their shop at a very reasonable rate. They were communicative and efficient during this process. From there it was the quote, approval, and the work. This also went smoothly. My only gripe is the cost. I owed $1200 and change when everything was added up. If this had taken place at the shop near me (very similar size metropolitan area) it would have been $800-$900.

Been going here for well over 15 years and everytime with excellent services and prices. They always know how to make me feel like family and knowledgeable about cars. Mostly because they like working on my favorite vehicle to keep her running well for us. I am proud of this company and wont go anywhere else for services. :)

I always have a great experience at ultimate automotive, but this time they went above and beyond and got me my car back in less than 24 hours when I was expecting to have to leave it for a few days. Also, it was a better price than I was expecting, and we all know that car expenses are never a happy feeling, but they definitely help to keep the sticker shock from being overwhelming while also taking really good care of me and my family.