Union Auto Wreckers

I contacted Union Auto Wreckers weeks before my visit and was quoted $106 for a steel rim. One thing I genuinely appreciated was that when I came in on the 9th, they already had my vehicle information saved even though I never left a deposit. The front-desk gentleman honored the exact price we discussed, and that part of the process felt organized and professional. While I was paying on the 9th, though, a worker from the back (not office staff) kept joking loudly with the employees behind the desk. At one point he mentioned something about a staff member’s weight, along with other comments I didn’t really pay attention to because I was focused on my transaction. The issue wasn’t just what he said — it was how he kept looking at me after every joke, almost waiting for me to laugh or react.

UPDATED REVIEW>>> Today, 10/27/25 (following my intial (now deleted)review), I received a call from my mechanic who received a call from this business. It was Carlos on behalf of Chris, the owner of Union Auto wreckers. Upon speaking with him, he apologized for the experience we (me and my mechanic) had. He said that he was willing to take the parts back. Unfortunately, the parts were installed as we needed the car and the mechanic said that the repair would be delayed as he had other customers waiting. So Carlos offered to adjust the price to my satisfaction. Although we're not happy with the condition of the parts, we weren't in a position to return them for a full refund because we had the parts installed and can't afford to pay to do the job all over again atm. However, Carlos returned

Great customer service. Got the part for me although they were almost closing. A++

GREAT PEOPLE FRIENDLE KNOWLEDGABLE WILLING TO GO BEYONG TO HELP WITH ANYTHING YOU MAY NEED CONTACT CHRIS AND THE GUY THERE AND THEY WILL BE GLAD TO HELP

Very nice people, customer service was excellent and left with everything I needed