University Car Care Center

The only place I will bring my car in Baton Rouge! Always efficient, always fairly priced. I’ve been coming here since I was a Freshman at LSU and have never had a bad experience. Very thankful for this shop 🙏

I went here to get a brake line fixed, cool. They then told me I needed something else, again, fine. I showed up to pay and they charged me a rate significantly higher than the one expressed on the phone with my estimate, which in many cases is already seen as fraud. But again, I didn't care because at least it was fixed, even if it cost me almost $800. It became a problem an hour and a half after I left the shop when, I believe they contacted my loan company. I am 2500 miles away from home and they reported my vehicle because I was late on 2 payments. They didnt HAVE to do that, I missed my payments to save money for repairs they were paid for. Thankfully I was in a position to cover the costs of both, but who does something like that? Especially a business that should WANT repeat custome

Habibi, papi, bro… we need to talk. This mechanic said he replaced my cousin’s brakes and rotors. Charged for the work, assured him he was good to go, sent him on his way like everything was solid. Spoiler alert: the work was never done. Not a bolt. Not a pad. Not even a whisper of effort. My cousin then drove from Louisiana to Ohio on what can only be described as faith, prayer, and vibes. The brakes were shaking like they were auditioning for a horror movie. Every stop sign was a negotiation. Every red light was a life choice. The drivers beside him definitely thought he was being electrocuted inside his own car by how much the steering wheel was shaking him! When another shop finally checked the car, they confirmed what the brakes had been screaming the entire drive: nothing had been

I caught a flat and the only used tire they had, had a plug in it. Now the only reason why I paid for it was because they really worked long on it and said it would be fine. About an hour later it went flat. Kept trying to call but never got an answer. I had to go back to New Orleans but thankfully I found someone to put the spare on. I still feel like they could have called to at least offer me something back.

Mr. Mark took on the failed AC system in my truck and was very honest and quick with the work at hand. He communicated very clearly what needed to be done as well as any surprises once diving into the job. His prices are also very fair and competitive with the rest of the market. The AC worked just as good if not better than the day I drove it off of the dealership lot once repaired! Thanks again for taking on this job and we will definitely continue to use your shop.