Value Auto Clinic

Can not express how nice and professional these people are!! Don’t price gouge. Answer any questions I had no matter how dumb. I lost a receipt for some work I had done that I needed to send for an insurance claim. I called and within 5 mins the receipt was digitally sent! Please check em out!

I tried to get my car in a little over a week before Thanksgiving to replace some fuel hoses, check brakes, and check engine light. they did a diagnostic, but held onto it without doing anything to it until the day before Thanksgiving. They let me pick it up at that point, which was helpful, but it still needed all the work done. I took it back the following Monday and they did the brakes, but weren't getting parts for the rest until a few days later. They let me pick it up the next day, paid about $2,000 waited a few days and then meant to take it back the following week for the rest once the parts came in, but the car died and wouldn't start. I had to have it towed there the next Tuesday. Once they fixed those issues, I got it back the next day and the check engine light came on. notice

Used to be my go-to shop, but I'll be finding a new auto service provider. They replaced my front break pads and rotors and I've been hearing a terrible squeak ever since. I've taken it in for other service 2-3x since them - they replaced one brake rotor that was under warranty. But the loud squeaking persisted. They claim they don't notice it - but it's impossible not to. They asked if I was only hearing the squeak the first couple of times I brake after it sits overnight. I replied no - and clarified that it happens all the time and reminded them that I've asked about this the past 2 times I've brought it in. No response. So - since I've been ghosted - I'll be moving on!

We didn't actually have any work done here and I'll tell you why. We live near St. Louis and our daughter is attending UMKC. A few days ago, she blew out a tire right near this shop and pulled into their parking lot late at night. The next day, we tried contacting this place as soon as they opened at 7am. After calling several times with no answer, we read that they only do business through text messages. I'm sorry, there is never a time when texting about a request like this is convenient, especially when we are 3 hours away trying to help our daughter. We finally get a response and request a quote to replace all 4 tires because she needed new ones anyway. After a little back and forth, we get a quote that was way higher than we felt necessary and knew we could do much better. If they wou

I had a great experience! I called in the morning to see if it was possible to get my car in for a state inspection. I was told I could drop it off anytime. I was not expecting them to get to it so quickly since i never made an appointment, but they got it done within an hour of me dropping it off! Amazing service!