Valvoline Instant Oil Change

Fast, easy, and friendly. Everything about car ownership and maintenance overwhelms me but these folks were wonderful, patient, and took time to make recommendations and explain products in a way that felt transparent and honest. Zane was especially helpful. 10/10 would maintain here again

First off the sales staff was very un knowledgeable about the products. They didn’t know the difference between conventional oil and synthetic oil. Second off the only reason I went to Valvoline for an oil change was because I’ve received a coupon. After the oil change when I tried to use the coupon. They told me it was invalid. I had to call Corporate just to get the situation handled and I still haven’t received a refund. This company gets people in based on lies and I got scammed into paying full price. I will never visit this place ever again and I will make sure all my friends and family never come to Valvoline ever again either. They just built a new one here. I’ll make sure it gets shut down. Additionally, they also offered services that they could not do. They offered to change out

DO NOT GO HERE. SPRAYED OIL EVERYWHERE AND LAUGHED IT OFF. I have been a few times to get my oil changed and everything was great. Until yesterday. They went to fill my car with oil and ended up having it go everywhere on my windshield and the car’s interior. Now at first I was shocked because that had never happened, and I had never heard of that happening. One guy cleaned up the windshield and was very kind throughout the entire situation. But the one who sprayed all the oil decided to laugh about this situation. On top of this guy spraying the oil, he had no urgency to get the oil set back in the SPOT it was supposed to stay in. There was a lot of oil on the windshield, so I am not sure how much got in spots in the interior right after that. I went and sat inside while they rotated my t

I took my car to Valvoline Instant Oil Change in Lawrence, KS on September 23, 2025. The next day, I noticed noise from underneath the car and found the engine splash shield hanging and scraping the ground. Because I live in Overland Park, it took me a few weeks to return to the Lawrence store. When I did, the staff admitted they remove the splash shield during oil changes but denied responsibility and refused reimbursement, saying I “might have hit a rock.”

After an oil change, and them taking out stuff we didn't even ask for them to touch!! Now we are broken down on the side of the road after not even 30 miles. It seems they detached parts of the engine and didn't bother putting them together. Time to talk to their corporate office