Valvoline Instant Oil Change

I took my daughters car in for an oil change and tire rotation. Oil Change process was without issue. For the tire rotation, they take the car outside and do the rotation manually. Two service techs did the rotation, and a third torqued the lugs (supposedly). My daughter returned two days later for the recommended re-torque and was informed she was missing two lug nuts on the front right tire! If that isn't bad enough, the solution was, "you have two lug nuts missing. You might want to get that checked out." Then proceeded to send my daughter on her way. As you can imagine, this is extremely dangerous and absolutely unacceptable. I returned to Valvoline (Rutland) with my daughter to speak with the staff. After a long pow-wow in the service bay, a worker returned and said he would or

Went in on 12/30 for an oil change near closing time. Very fast, very friendly. Got in and out of there under half an hour. The cost was very acceptable, compared to other shops in town. Well under my expected cost. Go to Valvoline for your oil change needs over all others. Nick was very helpful and considerate to my needs for the visit.

Absolutely love this place. Efficient and friendly. Very knowledgeable about any vehicle that comes through. They did a very thorough job. I would highly recommend and will be going back. Also, you get to stay in your car the whole time if you so wish. Which is kinda nice.

The staff was very helpful and efficient. However, it is just too expensive. Even with a $10 off coupon, I still paid $150 for an oil change and an air filter. That's more than double nearly anywhere else. The day after my oil change, I received a coupon for $15 off. It will have expired by my next oil change. I only ever, and will only ever, use Valvoline for emergency oil changes.

They claimed my oil was low on their generic summery they give you when all done. Little did he know I literally checked the oil 5 miles before I pulled in there. I felt it was a statement to cover their butt in case they mess up. Shady in my eyes.