Varna Auto Service

I brought my vehicle (Mazda CX-5) to Varna Auto because the brake warning light was on and I was unable to disengage the Electronic Parking Brake (EPB). After diagnosing the car, they told me both rear EPB actuators and calipers needed to be replaced. I approved the repair and paid $1,124. They later called and said the car was fully fixed and ready for pickup. However, when I arrived, the brake warning light was still on and the EPB was still not functioning properly. I immediately informed them. The next day, they re-examined the vehicle and told me the parking brake control module had lost communication and that they could not fix the issue. They referred me to a Mazda dealership for further repairs. In other words, after charging me over $1,100, the original problem remained unresolv

I've always gotten great service here, and today was no exception. I had an issue that turned out to be a scary lack of rear brakes. I dropped my car off in the morning, and it was fixed for a very reasonable price by midafternoon. William and Angie are always a pleasure to do business with!

Excellent mechanics. Not only did they diagnose the problem correctly when another mechanic in my area lied to me and refused to even look into the problem (Byron’s auto), they fixed the issue in less than a days work and inspected my entire car making sure my vehicle was safe and up to par with necessary repairs. Excellent service, extremely professional and knowledgeable and all around just genuinely nice and honest people. I will never go anywhere else. (Infiniti qx60)

This morning my check engine light came on, so I stopped by the shop to make sure everything was okay. One worker greeted me right away and took the time to check my car. He found that all my tires were just a little under pressure because of the colder weather and offered to help without hesitation. In less than five minutes, he filled each tire back to the proper level, explained how temperature changes can cause this, and made sure everything else looked good. He did it all for free and with such kindness. I highly recommend to any potential customers

A cluster of bad communication, a car still not fixed day 14. My experience was less then good. I do believe they are good mechanics, however, they didn't listen to me about my needs/ wants. Willing to pay more just to get he car fixed. Commication was bad about they would not be fixing my car. Now its day 14 without my car and still two days to go before it's taken in the shop. Ughhhhhh.