Ventura Muffler & Brake Center

Fantastic & efficient shop. These folks are good people who do great work. I called with a muffler needing to be replaced, brought it by an hour later and walked out with a new muffler after being there for less than an hour. Melody at the front was absolutely delightful to talk to and was very personable and friendly. Gary is a legend and a pro at the work that he does. Reasonably priced and ultimately communicative. Gary even pointed out a few other things that beg some attention, but not in a salesman kind of way - just out of consideration. I will be returning for any exhaust needs or otherwise

Called to see if they could take my muffler off of an infinity & Firstly whoever answered the phone was extremely rude & had an attitude for no reason & told me they don't take mufflers off infinity's, & BMW's. Asked why & she said her husband refused to do them. I told her ok, thank you & hung up. I had no issue with them not being able to do it but to get rude customer service & attitude for no reason was definitely uncalled for. I would recommend taking your business somewhere else.

Needed some help with exhaust on my Jeep Wrangler, Gary was very helpful and knowledgeable. Feel good about my upcoming trip. He put it on the rack and gave it a once over visual inspection, pointed out something else that I needed to address. I am very pleased with the outcome, and would definitely recommend the business for your auto repairs. Thanks Melody & Gary

I am from the Midwest and I've been here for only a few months, and most mechanics and car people here in CA give me a look of fear, scared of all the rust under my car. My exhaust was leaking and no one wanted to fix it because they didn't want to do more damage. I took my car here after two different mechanics and when the owner looked at me and told me he could fix it that day - I started crying out of relief because I honestly thought I was just going to have to buy a new car. They fixed my car in a couple hours and they were so nice and amazing. Melody and a friend of theirs and I talked about our families and vow renewals while Gary worked on my car. A lot of these reviews say Melody was rude to them - and honestly - maybe she was responding to you being rude first, or difficult, or

Previously, I had an issue with another car that the Owner Gary assisted me with without charge. So, from that kindness, I took my 300 Chrysler there today to inquire about an oil change and replacement of the air filter. After a fair and reasonable estimate he took my car in and did the work on the spot. His wife was friendly and I enjoyed talking to her. These folks are honest, fair and ready to please their customers. I rarely recommend, however, I do here. I'll be back to have a major service done, so give them your business.