Vic's Towing & Recovery LLC

Can’t say anything but good things about this business , I dealt with them for the first time this afternoon and I couldn’t imagine what more a person could ask, though some people complain about all ! Prompt/communicated well/fast service / hassle free Vic came out and was polite and to the point ! Highly recommended

I took my family to the Haunted House and made a mistake by parking in a parking lot that had a sign that says that I wasn’t supposed to park there (some how I missed it), So long story short I called the number to find out if my car was there, and I reached the most rudest, nastiest, racist unhinged person ever. Once I got there she didn’t want to accept my money and told me that she was not giving me my car because I asked her if she was the person I talked to on the phone, if so then I would like a supervisor or a number and name of one who I can call about her obnoxious behavior. We both called the police and when they came 3 cars and all. Two policemen came up to me and I explained what took place. She was not happy that they didn’t come to her first, apparently this has been going on

⭐️ 1 Star (If I could give zero, I would) Vic's Towing – South Bend, IN Absolutely the worst towing experience imaginable. From the moment we called Vic’s Towing, we were met with rudeness and hostility. The phone interaction was unpleasant, but things only got worse in person. Their customer service is not just lacking—it’s aggressively disrespectful. They treated us like an inconvenience rather than customers. They tried to charge nearly $500 for a 20-minute tow, and when we asked for a breakdown of the charges, they refused to provide a detailed receipt. The price mysteriously dropped four different times during our conversation, which felt like they were just making numbers up on the spot. In the middle of trying to resolve the issue, they kicked us off their lot, sent dogs out, and

My husband broke down Friday evening, turn lane on Juniper and Cleveland rd 10:00 pm . I called and was told they didn’t have anyone available until Saturday. I asked why was there a big accident issue in the area . Was told They wouldn’t send someone out because our distance of being towed was too short and they wouldn’t make enough money.!! We moved here from New York in 2018! This is the rudest most unprofessional unhelpful non-community oriented business I’ve had to deal with in seven years.!!! Are tow companies not there to help us?? For an hour waiting for a different tow truck who only charges a $75 who drove from the far southside! This woman at Vic told me to call the police that they would come and help us.

Don't believe all you read , some folks just can't be pleased, I had an amazing experience with this crew. Melissa and the yard guy I think Oscar were absolutely amazing and accommodating. This place is top notch and I owe them a debt of gratitude. Don't believe what all mad people.say in comments, experience things for yourself! Thank you Melissa!!!!!