VIP Tires & Service

Lowell, MA · Auto repair shop

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Lowell
#30
of 216 shops
City Percentile
67%
rating percentile
Address
VIP Tires & Service, 338 Merrimack St, Lowell, MA 01852
Phone
(978) 364-2820
Website
www.vipauto.com/locations/lowell-ma
Status
Closed · Opens 7:30 AM

VIP Tires & Service is an auto shop located in Lowell, MA. It is one of 216 auto shops listed in Lowell. Its 4.8-star rating is above the Lowell city average of 4.4 stars. There are 10 photos associated with this location.

About VIP Tires & Service

For nearly 100 years, VIP Tires & Service has been a family-owned business New England drivers trust. In Lowell, we're here when you need us-7 days a week, with Certified Automotive Professionals who treat you right. Whether you need an oil change,... More

Hours

Saturday7 AM–5 PM

Customer Reviews

★★★★★ 5.0 John Vivian · Feb 2026

VIP Tires & Service 338 Mack in Lowell, went above and beyond to help us in a difficult situation. They were recommended by Christopher's Towing Chelmsford after breaking down on the side of the road at 11 pm with mom driving minor child and baby in the car when it was -3 degrees. Clearly something from the left side of vehicle was wrong...hit a small manhole cover pothole, felt control of the car went to only right wheel, heard metal scraping, and something clicking with each wheel rotation as the car slowed to a stop. Friendly neighbors (TY!) allowed us to park in their spot, called for vehicle tow to VIP and Uber to get family home. We had planned to take it to Firestone 60 Essex, Lawrence, where less than 42 days ago had service the brakes, calipers and rotors, but the towing rep ad

★★★★★ 5.0 Kawanza Lopes · Oct 2025

The service here was amazing I had an early morning appointment for 4 new tires. Bryan was very welcoming and nice . The service was quick and fast as I needed to be somewhere by a certain time they made it happen. Kyle and Alex were very helpful as well through the process. Would definitely go back and recommend this place 100 percent! Thank y’all

★★★★★ 5.0 Michael Mott · Jan 2026

AAA towed my Jeep to VIP during a snow storm. I happen to live 45 miles from the location. The next morning I called and they had already looked at my car. I had a week previous had my brakes done. One of the calipers had a bolt come off and it destroyed my wheel and tire. They got me a replacement wheel for $1000 less than what Jeep was charging. They redid the brakes, mounted my new tire on the wheel and I was very satisfied with the price and their great customer service.

★★★★★ 5.0 David Sheppard · Jan 2026

As a franchise, location matters and this location has been fantastic. Kyle and the team have brought the rare combination of knowledge and integrity, and helped my aging vehicle with smart repairs rather than just parts changing.

★★★★★ 5.0 Andy · Nov 2025

Purchased 4 new tires the service was excellent work completed in the time frame I was given with the exception of a cabin filter that I wanted to replace, after 30 minutes I was told that the place that the filter was coming from had no delivery driver! Probably should have known this when it was ordered, otherwise I was overall satisfied!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Auto repair shopBrake shopCar repair and maintenance serviceOil change serviceTire serviceTire shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.