Virginia Import Services

VIS does great work, but more importantly, they are the most trustworthy shop in town. I have had multiple issues where I was expecting to spend a bunch of money but instead, they tell me on the phone how to fix an issue for free which is crazy to me. When you do have a problem, they will talk through exactly what went wrong and why, and give you great advice for the future. Very transparent and they do amazing work.

On my first visit with Whitney he stopped what he was working on to not only meet me but hear about a few issues I was having with both our older Toyota's. Advice on the one was "everything should be fine just a computer glitch". ( any other shop would have requested to bring it in and would have a cost associated) our other Toyota Tacoma had a bad exhaust issue. Whitney was over booked invited my son and I to stop in after hours and he would take a look at it. His advice was to drop it off at the muffler shop next door. The muffler shop wasn't sure what to do with it, and again Whitney advised the muffler shop not to mess with the Manifold and replace the Cat. Fixed the issue saving us big bucks drilling and tapping manifold rusted bolts etc. Again Whitney went out of his way to get us st

Always a great experience working with Whitney’s team- they have the best customer service I’ve ever received at any garage. An expert and trustworthy mechanic that has saved us significant time and money on Honda repairs over the years.

I have nothing but excellent things to say about Whitney and his team. Whitney has been upfront and transparent about everything from the beginning in my two experiences with him. The first time, he said he didn't think he would be able to take a look at my vehicle for a few days. Because of that, I went elsewhere but I didn't forget his honesty about it. The second time was this week. I had my car in his shop for most of this week. We had several phone calls about my issue and Whitney did the leg work to figure out what work should be done and the price for everything. Finally, we determined what should be done and a price for it. Unfortunately, I was laid off before the work began. I called Whitney, shared the news, and said I would like to pick up my car without anything done as reduci

I've taken my vehicles there for several years now. Great service. Fair pricing. Great communication and fast turn around. Can't speak highly enough about these guys! Don and Whitney are fantastic!