Virginia Tire & Auto of Herndon/Reston

I took my brother's car in because I thought he needed a new tire since the tire kept leaking air. Thanks to Mariah's transparent and high-quality customer service, I spent much less money than I thought I would! Mariah provided three options for tire replacement, but also noted that the team would conduct a free inspection to be sure a tire replacement was actually required. It turns out that the tire did not need to be replaced and it only needed a $20 standard tire balance. In addition to the great service, the shop was very clean (inside & out) and welcoming. Even the space where the cars were being serviced was clean! I can see Mariah owning that shop one day. 🙂

Kept my family safe and cared when it mattered most - I was cleaning my wife’s car in our driveway when I noticed the oil light said 0% oil. It was late in the day, about 20 minutes before closing, but I drove to Virginia Tire & Auto in Herndon hoping they could help. The place was quiet, and I could see the mechanics starting to clean up for the night. Michael (an Asian guy) at the front desk greeted me. He was professional, polite, and looked sharp in khakis and a button-up — honestly reminded me of the level of service you get at a Mercedes dealership. I asked about an oil change, and he said they were wrapping up but could schedule me for Monday. I explained that my wife needed the car to take our kids to Kings Dominion the next day, and that the car showed 0% oil. The moment he hear

Deceptive, Overpriced, and Dishonest Business Practices I came to this shop initially for a tire replacement and initially believed it was a professional, trustworthy place. Unfortunately, that couldn’t have been further from the truth. I paid nearly $2,700 for multiple repairs that were NEVER even done, including rear shock absorbers and front strut assemblies. I dropped my car off at 7:30 AM for a scheduled appointment, and they kept it for almost 10 hours before I finally called to ask if it was ready. When I picked up my car around 6 PM and inspected the work at home, I discovered the front strut assembly. including the coil, boot, and isolator was never replaced, even though that’s exactly what I paid for. Instead, they only swapped out the strut itself, and even that was a differe

I brought my car in 2/10/2026 to get an oil change (price was cheaper than some other places I checked) as well as get my car checked because there was a scratching sound coming from under my car and it felt like something was hitting the ground when I drove at high speeds. I filled out an online form and under the services tab I selected to get an oil change, and the I’m not sure section - what lights are on I selected maintenance req’d and tpms lights and for the symptoms I selected noise. I selected the time that I could come in and got an email saying they needed more information so I called and mentioned the issue with the scratching and I went in the next day. When I got there, there was one girl who explained the diagnostic to me and said that if it was a simple fix they usually wa

I had a very excellent experience here. Despite making a silly mistake when ordering tires, Sean was incredibly patient, understanding, and helpful. He answered all my questions and we had a very easy conversation. This could easily have been a nightmare but I felt very comfortable and ended up happy with my new tires. He'd even given me a heads up that they weren't the quietest tires ever before I left, but after we discussed a little and I decided to go with them, I was pleased that they were very similar in quality to my old ones. Sean was the person I worked with the most and he is clearly experienced and smart, but everyone in the shop was so lovely. I definitely see myself returning and recommending this location.