Virginia Tire & Auto of South Riding

Outstanding service at VA Tire & Auto – South Riding! I had an incredible experience with the team, especially Tom, who truly went above and beyond. I was having trouble getting my car to pass emissions so I could renew my tags, and Tom personally stepped in to help. He actually drove my car nearly 200 miles to make sure everything ran properly and the emissions system was ready for testing. Thanks to his dedication and effort, the car passed and I was able to renew my registration without further stress. It’s rare to find that level of commitment and customer care these days. Tom didn’t just fix a problem—he made the whole process easy and showed genuine pride in helping his customer. The entire staff was professional, friendly, and clearly cares about doing things the right way. If yo

If I could give this location zero stars, I would. The negligence I experienced here could have caused catastrophic damage to my vehicle. I brought my car in for a coolant pressure test at their own recommendation. My appointment was scheduled for 1:30 PM. By 3:30, I still hadn’t heard from them, so I called and was told it would take another hour. By 5:15, I showed up in person (since the shop closes at 6 PM and I wasn’t leaving my car overnight). At the counter, they had no update until a man—whom I assume was the manager—finally checked and told me the technician noted the car was “holding pressure all day” with no leaks. I paid my bill and left. The very next day, while running errands, I noticed splash marks on the side of my hood. Not long after, my car began to overheat dangerousl

ALL of them! The Entire staff of VA Auto Tire in South Riding, Virginia have / has ALWAYS treated Me with the utmost kindness & respect & am ALWAYS made k know how much They vallue Me as a loyal now 15 year client! This branch has always been extremely patient with Me & are quick to answer ANY question & or concern I bring up to address! AND FINALLY, BUT CERTAINLY NOT Least - Ms. Kaitlyn & Ms. Melissa & also Mr. Christian ALWAYS make Me feel grand! They ALL deserve shouts / props & raises! May God please continue abundantly blessing ALL Your entire South Riding team & ALL of Your many branches nationwide! Happy Holidays, KIND regards & God Bless, Mr. Ruben Roa

Thank you!! Excellent customer service! Came in at close of business b/c I thought I had a low tire. Manager (Thomas) was so kind to come out and personally take a look. While the tire was fine, he caught that my state inspection was much past expiration! Got in the next day and Tom (front desk associate) was so helpful, organized & considerate - he had the crew do state inspection, a tire check, and even replaced my key FOB battery. Allowing me to wait for the car, he gave a realistic & honest time frame (I was so grateful that they were even faster than I had thought!). Thank you for your reliability, attention to detail, & focus on driver safety!

My family and I have been coming here for years and for the most part the service has been okay but today was the final straw. We've had oil changes, transmission fluid, rotations, alignments, basically everything under the sun including new tires (which is in their name so you'd expect it to be good). About a year ago, I took my car for an oil change and got it back with the under tray missing. I drive on a lot of dirt roads and there are a lot of delicate components I damn near damaged (in. my front pipe) because it was never reinstalled. I ended up buying one for about $100 off Amazon. But today was the last straw for us. My brother took his car in for new tires yesterday morning, and we were supposed to have it back yesterday evening at 6pm--didn't happen. He ended up picking his car