Walker's Renton Subaru - Parts & Service

I’m disappointed. I took my 2020 outback in to get serviced for a check engine light that ultimately was an issue with the thermal control valve. Technicians stated they performed a multi-point inspection. They found that issue with the control valve and fixed it. Thankfully was under warranty. Technicians also stated that my vehicle had a missing positive battery terminal cover which needed “immediate” attention. So i got that replaced for 22 dollars. Two other things they noted (not requiring immediate action) were the rear brakes and front control arm wear. No other issues. This was just under two weeks ago. Last night my car dies on me at a red light during rush hour traffic. This happened during the auto start/stop feature when i let my foot off the brakes. I was stuck for an hour in

Avoid this place if you value your own safety. I went in for a 36 month inspection and they said everything was fine. I later noticed a squeaking noise coming from one of the wheels on the passenger side. When I went to get it checked out, the service center wanted to charge me a $200 diagnostics fee, even though the car was still under warranty and my maintenance contract hadn't expired. I declined the $200 diagnostics and I took it to another mechanic and they were able to inspect my vehicle at no charge. It turned out that one of the brake pads was cracked. The 36 month inspection listed an inspection of the brake pads, parking brake as well as the rotors. Walker's Renton Subaru was more concerned about red tape rather than just inspecting the issue. In the past, I've brought my car to

TLDR - AVOID WALKER'S - You're better off elsewhere. I’m not quite sure where to start. I initially brought in my 2015 Outback because the key FOBs were not functioning to lock or unlock the car. It started just fine, but I had to use the valet key to open the door, which then set off the alarm. All of this was after having two doors replaced at a body shop, and It was my hope that the FOBs just needed a reprogram. After that was unsuccessful was when things went awry. For starters, I never once received a callback from the service department when I called to inquire the status of the vehicle. After days of no information, I’d call the service center, be told my advisor was with another customer, and that they’d call me back. Not a single time in two full weeks was I ever called back.

Do you love being stranded two weekends in a row with no car? How about being promised things over the phone only to be told psych! nope when you get there? Do you like having your time completely wasted? Then boy do I have a shop for you! TL: DR; - Will never have a loaner car for you. Ever. Be prepared to wait. If they promise one on the phone? They're lying. - Service takes forever. Seriously. They also likely won't start on it until they have to. - Be prepared to call for updates. They won't call you. - Expensive: $144 for a diagnostic. Brought my car in for service one weekend and let them keep the car - why not, I've got no where to be! Nothing was deemed critical, just a false positive, so came back and picked up my car. So imagine my surprise when the light came on AGAIN three d

Wish I would have looked at the reviews before I went here. Bad service center with no ethics. Will charge you hidden charges. Bought a tire last week. They told me it needed to be shaved down. I asked the service guy and the parts guy if I would need to pay more money to have it put on, and they told me no. I came in today and they started telling me all the fees I would have to pay to install it. When I expressed my concerns, they were all indifforant.