Walmart Auto Care Center

My Walmart tire center experience: To: Walmart Store Management / Corporate Customer Care From: Javier Figueroa Date: February 15, 2026 Location: Walmart Auto Care Center – Amsterdam, NY Incident Date/Time: February 14, 2026 (1:00 PM & 4:00 PM) Executive Summary I am writing to formally lodge a complaint regarding the egregious mistreatment I experienced at the Amsterdam, NY Auto Care Center. As a loyal customer who shops at Walmart at least four times a week, I am appalled by the lack of professionalism, the failure of your scheduling system, and the verbal abuse I suffered from your staff. Incident Timeline • 1:00 PM: I arrived for my scheduled tire appointment. I was informed the appointment was canceled because only three of the four tires had arrived. An automotive associate reschedul

I stopped by this Walmart auto center and waited about 10 minutes before anyone even showed up. When someone finally came, they told me they were fully booked for the day — but the garage was completely empty. No cars inside, no customers waiting, and no sign of any appointments. Very disappointing and unprofessional.

This review is in reference to having my tires rotated on 8/20/2025 at the Amsterdam Walmart auto center. This was a standard balance and rotation that was included with the purchase of these tires through walmart.com. the manager / technician informed me my truck was done but they had stripped one of the acorn style lug nuts and replaced it with a standard lug nut and apologized and told me it was free because it was their fault but it was not aesthetically correct to the rest of the lug nuts. I wasn't too happy about that and now I have to go and get a matching lug nut. The next issue was I looked at the receipt and all the tires appear to have been set at 35 PSI. I question them in regards to the pressure settings and inform them that the rear tires should have had 80 psi and the front

I had a terrible experience with the Walmart Auto Center in Amsterdam, NY. When I purchased and had my tires installed there, I was talked into buying the road hazard warranty, thinking it would give me peace of mind. That turned out to be a complete waste of money. Recently, I got a screw in my tire and was losing about 10 lbs of pressure per day. I tried calling for two days straight to schedule an appointment for a repair, but they never answered the phone. It’s incredibly frustrating to pay for a service that’s impossible to use. Since they refused to answer the phone, I finally had to go there in person today. After inspecting my tire, they told me the screw was too close to the sidewall, so they couldn’t repair it. Fine. But then they told me they didn’t even have a replacement tir

My uncle said it was a good idea to go to the Walmart in Amsterdam to get my oil change and although I haven't had auto care from Walmart before, I figured it was an okay idea. We get there, sit there for 30 minutes as they are repairing my vehicle. The register was down so we had to pay in another area of the store, minor inconvenience. As I'm driving back to my uncles house, I hear a tapping noise under my car. I get out to investigate, and I see that they forgot to bolt on my engine splash shield. The back is still on, but today as I am heading back home to Florida the front of my engine splash shield is still breaking off. Spoke to Sarah the manager on the phone, she said we had to come back in for a refund. Might change my review then, not happy at all.