Walmart Auto Care Center

If I could put ZERO STARS, I would. It was a terrible experience. They put me on hold for 30 minutes and I had to call back; lady on the phone smacked her lips at my request to see if they had anything for my fire. A waste of time and resources. DO NOT COME HERE.

Bossier Walmart changed my husband's oil in November of this past year. The next day he drove to another state, and the drain plug fell out because it wasn't put back in properly and all the oil drained out. He had the car towed to a Walmart near where he was, that Walmart refused to check the car or add oil or otherwise assist as they didn't "want the liability." Walmart corporate gave the same answer and instructed him to have the vehicle towed to a garage not affiliated with Walmart. We learned there that the car was irreparably damaged. The engine had to be replaced to the tune of $12,000 plus we had to pay for multiple tows and a rental car so my husband could get home. We've tried for several months to have Walmart accept responsibility and help us with these costs. Walmart has not r

Mr. Patrick was helpful in getting my oil changed and explained why I couldn’t get my tires rotated - I got too cheap of tires and the tread wares down too easy. Also, his team is fast. The pit crew is friendly and approachable.

Calling out Ray & Johnny and whatever the others are called. These guys are very unprofessional and disrespectful. Purposely keeping my wife wait 2 hrs just because shes "beautiful to look at" as one of the workers stated. Made her feel very uncomfortable as they kept staring and not trying to hide it either. Would not recommend for women to go alone as they may face harassment. Hope the DM sees this....

Needed I needed a tire for my car and I'll go the service here was mirific months ago I decided to give him another chance upon being greeted in the most untimely manner and asked several times I search myself for things that they said they couldn't look up on the computer I was able to have an order for a tire put in. As I waited I got no update of how my car is doing so I took it upon myself to investigate it's your my car was, I noticed that my car was outside parked in the a new tire had been placed in the place of the donut. I inquired about the status of my car and was told in a very ill manner just sit down and continue waiting. I could not believe that I was being told that my car was not done when it was evident that it was. The man called Reginald at the auto care place began hav