Walmart Auto Care Center

I discovered that this location was not actually changing my oil filter on my Traverse. They left the old Valvoline oil filter on that my mechanic marks with the date and mileage. I called Walmart and spoke with a manager whom was supposed to have a salaried store manager call me. Apparently they feel like they can just take your money and not perform the complete services that were paid for. The manager never called me back either. Absolutely avoid.

Took 2 hours to change my tires. My appointment was at 11 and they didn't even touch my car until noon. Didn't leave until 1:30. I paid for everything online and they still made me pay extra to "dispose" of my tires. When I paid online I already paid the disposal fee.

I have to give a shout out to Ed Hess. This was a return visit for a leaking tire. He was able to quickly find the culprit, which was a 1/2" long piece of metal about the size of a pencil lead. At the time, I was very frustrated but Ed had me laughing before I left. This guy needs a raise for his great customer service skills! He turned a bad day into a great experience. Thanks Ed!

Now there was a long wait because of the remodeling going on in the service center. But they were upfront and honest about the time it would take and had my vehicle oil change and pit service done before they had promised it done. Would love to have the patience of the Service guy that waited on me. Very patient even when customers weren't patient. Great job and as always will recommend service center there to all my friends and neighbors.

Came in with a destroyed rear tire. The Walmart guys made sure they had the proper new tire and were very cool. They explained that any old tire could hurt my truck and then ordered the right one for me. Great service!