Walmart Auto Care Center

I could be wrong here, but I can’t see how battery WARRENTIES ARE VOID IF SOMEONE ELSE PURCHASED THE PART! Batteries, tires, parts, etc., This rule applies to anything they do to or put on your carthat they don’t transfer from one person to another. Had I brought one, how would she know if the receipt wasn’t mine? I know they have records in their computer system, but Surely they will replace one of their own batteries when it goes bad after five months without it being in the computer. I mean, maybe not!

If you close at 7:00pm and you have customers come in at 6:38pm and are ready to check out at 6:42pm you should have an employee to check you out when you're just getting something in automotive. Not having to go all around to front of the store to check out.

Their most used line “we cant do that”. Tried to have oil changed and got told the plug was too tight. I loosened it with a hand wrench 20 minutes later. Tried to have two tires put on the back of my truck. One size wider in the back same size around. “We can’t do offsets like that” (literally any other shop will do this). Both times I was inside for over a hour and half. Pulled my truck in the bay walked around it and pulled it right back out in 5 minutes or less. They really need to hire some real mechanics, somebody with some muscle, or change some policy’s they are losing tons of business over stuff like this. Or just close the auto care. It’s obvious nobody cares they are just there for a paycheck.

Ordered a set of tires, and they sent THREE like I drive a tricycle. The fourth tire won't be available for TWO MONTHS, and they can't refund them or dispense any of them because "our computer won't let us until we have all four." I have to dispute with my bank due to the incapability of Walmart. Also, while I was in the store, another customer was chastising the technician who was working on his car for haphazardly attempting to change his tires one-handed with a chicken tender in the other. The lady "auto manager" is rude and a heavy smoker, and more often than not can be found out by her maroon Ram truck smoking away her customers' time.

Customer service sucked, but the tires were fine. I will say they didn’t bother to add air to any of my tires when they were done, so I probably won’t be coming back here for any sort of auto services.