Walmart Auto Care Center

NEVER DO YOUR TIRES HERE!!! Two days in a row, I dropped my car off for a tire job, they let my car sit for hours and didn't touch it. The first day, they had the car for 3 hours then called me right before closing and said "Our tech went home so we couldn't do the job." Today they said the tires we selected are not compatible with my car but I HAD TO CALL THEM to find that out. They never called me or anything. I had to blow their phone up 10 minutes before they close just for them to say "your car hasn't been in a bay yet." Wasting my damn time when I have to work and responsibilities. I came here because I thought i'd be saving money but you get what you pay for. I'd rather go somewhere pricier if it means I'll have a more convenient experience and good customer service. I can't believe

This morning I came in for Walmart Auto care to finish my son's car. It had a broken lug nut on front tire that was going to be replaced per Aaron the manager. He explained yesterday that Blevins would assist in the completion of the work the next day. I came in around 11am and the part was not picked up last night I think it was a communication mix up. But when I arrived without hesitation Blevins said I'll be right back and went to pick up the part. Came back and he started to fix the car with technician. They had the car back to me in about 45mins. The customer service was Excellent again. And I wanted Blevins. And technician Komi to be recognized for their hard work and professionalism. I would recommend this shop to anyone. They are helpful and very through with everything they do

I would give a 0 but there isn't an option. 1st off i got there at 430pm and they just got finished with my oil change at 6:40pm because the worker went to lunch. 2. I informed them NOT to let my windows down because I had a hard time getting it to go back up. Got it back and what do you know they put my window down. They were every unprofessional, customer service sucks! Never again!

So apparently they open up at 7 and while standing here at 7 for just headlights, no one. The headlights are behind a glass case and no one in the store has the keys but auto. So a guy shows up finally around 15 after and just walks by my husband and I. Not even asking how he can help. Nothing. My advice if you need anything, just come later on or order online because that'll be more helpful than an actual human being.

I had always taken my car here for an oil change and I switched it up to Take 5 oil change. That was a mistake! The filter kept coming loose and leaking oil!! I took her back to Walmart and when I drove away she felt better than ever. Did y'all put air in my tires too? Because she zoomed away! Thanks again! Also, I made an appt. My car was ready before I was done walking around! I'll be back.