Walmart Auto Care Center

refused to rotate my tires trying to get me to buy brand new ones when there's already new ones on my car. if you need tire stuff do not go here go to an actual place that cares about your car and doesn't just want money.

They close at 7. I got there at like 6:40(+/-). They were awesome about doing my oil change. I know some places people might get irritated with the last minute arrivals, and if they felt that then it was very well hidden. Because they were friendly and not once did I feel like they were bothered with my last minute appearance.

The Carthage Mo location were the only ones who took the time to balance my tire correctly so that it stopped vibrating while driving. I was starting to think it was a wheel bearing or something. Thank you for that!

Went there during a business trip, and needed new tires before the drive back home. I was walking around the store for about 2 hours before I got paged to the service desk. I figured they had a few cars ahead of me and just got mine done. Well, they inform me that they don't have the lug key to take off my lock nuts. Which were bought from auto one, where I ended up going to buy again. So I sat there another 20-30 min before they finally gave me my keys and said if I could get the key they would do it tomorrow. So I had to stay another night in Carthage. Then I went back the next morning and they tell me it would be at least 3 hours before they could put 2 new tires on. I gave up on them and went down the road. I ended up getting 4 new 80k mile warranty tires with a 4 wheel alignment for u

I only gave a 1 star rating. It wasn't because of the service but for the management. They open at 7 but the employees had to go search for management to unlock the bay doors. It was almost 8 before they did. Had myself and 2 others standing waiting. One guy walked out. Then management left just 2 guys that normally just work on the bays to run both outside and inside. The employees stated this is a everyday problem. I totally understand their frustration. Excluding management, the customer service was great. Get it together management.