Walmart Auto Care Center

Scheduled an appointment on Tuesday for an oil change on Wednesday. Arrived Wednesday and checked in without issue, a few minutes later I received a call that the brand of oil I'd chosen wasn't in stock, told them I wasn't concerned with the brand and any synthetic would do, was then told they had no synthetic in stock and they'd have to upcharge me to source oil from elsewhere, I agreed to the upcharge. About half an hour later, while sitting in their waiting area, I get an email that my appointment has been canceled; I walk up to the desk and inquire to a different woman about the situation, she walks out into the shop and comes back reporting that they just had to rewrite the order because of the change in oil, the oil change would be finished soon. An hour after my appointment time I g

Techs DO NOT check all of the items listed on their check off list at the Evans Georgia Walmart Service Department. I know because my tire pressures were low when I came to them but on the check off, the tech said all tires had 35 lbs of air. I wonder what else did those Techs lie about.

Although my service was completed, the technician got in my vehicle and left it horrible. He didn’t give my seat and his horrible body odor was left in the truck. I have had to spray and clean my seats. I literally need them pressure washed. He took an hour and a half to patch a tire. This is horrible!

This review is rated two stars due to the policy and the online ordering experience. The person I dealt with was professional and courteous. The issue occurred when I ordered two tires with installation for a Model 3. I arrived on time for my scheduled appointment, but the service manager informed me that they do not service Teslas. I had two tires installed at the local Sam's Club six months earlier. The only reason I did not return to Sam's is that they no longer sold that brand of tire. I am unsure if this is a local or corporate policy, but it is misleading to offer installation if you cannot provide it. I hope this helps someone else.

I refuse to take my car there again. I got my oil changed and noticed an oil leak. I took it back and they said that there notes on my receipts of a leak. I told them I was never verbally aware. They also tried to blame the issue on jiffy lube. I told them repeatedly that this is there fault and they needed to fix the issue since I was never verbally told. They refused to own up to the mistake and fix their issue. I informed them repeatedly that it never leaked until I took it there. The store manager also refused to do anything. So unprofessional. A professional place would have told me verbally and at least showed me about the leak when I was there last. They just want to take responsibility or do their jobs.