Walmart Auto Care Center

These fellas went above and beyond in a small way, which made a big difference. We had a leaky valve that appeared after getting new tires installed. I let them know and they were willing to help me out right away. Super kind the whole time and fixed it right away. Thank y'all!

My girlfriend booked an appointment over a week in advance for one tire replacement. They had her wait around over an hour then told her they could only get two lug nuts off and to take the car somewhere else. they then put the tire she bought in her back seat and sent her on her way 🙄🙄. Idk if they didn't try or didn't care but I broke all the lug nuts loose effortlessly. Would give zero stars if I could. Negative 10 stars. I feel like every experience at a wal mart tire and lube is a bad one anymore. Never again....who hires tire techs that can't take your wheel off. What a joke

The service manager lied to me and told me my headlights weren’t burnt out and it was an electrical issue. My headlights were very clearly burnt out as soon as you got to the bulb, which they DID NOT ACCESS. It’s obvious they didn’t do the service because it was more effort as my headlights require bumper removal or access from the wheel well underneath. No attempt at either of those was made and that was visibly obvious as well. My mother and I changed the lights in an hour. If you can’t access a vehicle’s lights or don’t want to for the low price you charge don’t lie about it and just admit the truth. I had to swap my work schedule for the three days I was without headlights and was majorly inconvenienced due to employees simply being lazy.

I've taken 2 of my vehicles in for tire replacement, battery change, oil change, and basic stuff like changing out bulbs. Aside from doing the oil changes and the tire replacement, they cannot do their job. I asked them to replace the air valve stems on one of my vehicles, and they replaced 2 of the 4, and the air now leaks out of one of the tires even quicker than before the change. I asked them to change one of my headlamps because it was burnt-out, but they claimed they were unable to do so because they would have to take off the front-end to replace it. They simply needed to turn the wheel in towards the side not being worked on, a 20 torx, and some patience. I ended up doing it myself. I was hoping to save some time since they were doing the oil change. On top of that, when they rotat

Went in and simply asked if my flat tire was able to just be patched. After being told yes they could fix it by 3 separate employees, they told me it would be at least 3 hours which fine whatever. After three and a half hours they call me and tell me they can't patch the tire. This is a vehicle used for my job and simply pumping air into it in the first place and actually looking at it would have taken five minutes at most and would have not had to miss a work day because of it. Now I am stuck with a tire and rim separated apart. Never again.