Walmart Auto Care Center

Wow!!! Just wanted to take a moment to acknowledge the hard working crew at Murrieta Walmart auto center today managed by Antonio. I was so impressed how efficient, professional, helpful and Kind Antonio and his crew was. Started in the morning by a simple phone call answering questions and needing some guidance on a few things . Antonio was super helpful with all that he mentioned, etc. Based on all he suggested I I decided to go today and get new tires put on plus an oil change and a couple things extra. They were super super busy but Antonio came to the car and said that he was going to fit me in because he knew I was dealing with a couple things that were going on For me that I mentioned. Starting with needing surgery on Tuesday. Having a lot on my mind and feeling a little overwhelmed

My wife and I needed new tires, and I dreaded going here. First off, the guy who looked at our car wrote down the wrong tire size, and said, "We don't carry those." What he said didn't sound right, I looked up the size from the last time we bought tires, and sure enough... He was dyslexic, or something? I wanted to leave at that point, but a super-cool young lady, Dani, intervened, looked it up, and sure enough, they did have what we needed. She supervised the entire project, and had the best customer service skills I've ever encountered in auto repair. Incredibly professional!! If it were not for Dani, this would have been a 1 star review. If she's not making $40/hour, she should be. Super-cool, knowledgeable woman (way more competent than the guys there today)

I had an excellent experience getting an oil change here. The staff was friendly and it was completed in only 30 minutes, even with two cars ahead of me. The only thing is they forgot to put a new sticker on my windshield for the oil change reminder. Other than that, great experience.

Service technician told me the new battery he was installing was to large to attach the "hold down" bracket, however, I able to do so when I got home. Also, when he added air to the tires he did so to a 43PSI when it should have been 32PSI. I would never trust then to do any work on my car again.

This place really is the worst auto shop I've ever been to. Went in for 2 tires and waited for 3 hours.. It was so frustrating as I watched them putter around with the bays full of cars. Of the 4 guys there was only 1 actually doing anything and there were other cars in parking spaces waiting to be looked at. Then one of them who'd been on a computer for god knows how long, said he was going to lunch.... Really?? They all looked at each other and said okay and I was out in the next 10 minutes.. Its a good thing I said something or I'd have been waiting at least an hour longer for them to get back from lunch.. Lesson learned, be the squeaky wheel and you won't be taken advantage of.. For your own sake, take your car somewhere else!