Walmart Auto Care Center

If you need car service done save your time and go anywhere else in northeast Ohio, I can assure you they'll be better. Went in for a tire change on my front passenger side tire, and an oil change, paid and left. By the time I got home my passenger side back tire had went flat and popped in 5 different places on the back side of the inner tube, and there was a massive grease mark on the side of the tire that hadn't been there before. Took it back up the next day to explain what happened and they said it couldn't have possibly been them, and that someone must've gotten under my car at night and stabbed the inside of my tire 5 times evenly (seriously their argument) so I would have to pay for a whole new tire. I decided to just do it because I did have warranty and they said since I had over

If I could give zero stars I would. About a month ago I had a new battery installed in my 2020 explorer, at this location. Soon after installation, a warning would intermittently come up on my dash. 'Charge system service now', and a red image of a battery. I thought oh great my alternator or serpentine belt is next. Im gonna ride it out because I cant afford that. This morning my truck completely freaked out and was like, dont you dare try to drive me anywhere. I swear I will leave you stranded on the side of the road waiting on a tow truck freezing cold. Called off work. Called the kids off school. Called a tow truck, had it towed to AutoNation in Amherst, which by the way has been the most amazing dealership hands down.. Paid a $99 diagnostic fee (plus fees and tax) for the warning on t

Walmart stripped a stud on my car's front driver's side wheel. The store lacks the equipment and knowledge to fix their error so they cannot complete even the first tire rotation following purchase of the tires. Walmart shouldn't be selling or servicing tires. My cars will never be worked on in any Walmart anywhere ever again. I wasted an hour walking around the store during which they never called me to tell me they couldn't complete the tire rotation. Unprofessional, inept, rip off.

First experience at this location. Simple oil change. Only a 45 minute wait which was pretty reasonable considering the location and it was a Saturday. No issues. Was in and out. Side note: while waiting a customer was outright rude, demanding, throwing a tantrum like a toddler and treating the technicians like dirt. They handled themselves with class. And deserve a metal!

Lazy as hell. They always can't get you in. They come with most excuses. Want you to make an appointment now, the last couple times. They clearly are suppose to do walk-ins. Never pleasant always and attitude, like they hate they job. So sad.