Walmart Auto Care Center
Massillon, OH · Oil change service
- Address
- Walmart Auto Care Center, 1 Massillon Marketplace Dr SW, Massillon, OH 44646
- Phone
- (330) 834-1272
- Website
- www.walmart.com/store/2914-massillon-oh/auto-care-center/?veh=seo_loc
Walmart Auto Care Center is an auto shop located in Massillon, OH. It is one of 132 auto shops listed in Massillon. Its 3.6-star rating is slightly below the Massillon city average of 4.5 stars. There are 4 photos associated with this location.
About Walmart Auto Care Center
At your local Walmart Auto Care Center in Massillon, OH we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil... More
Customer Reviews
We have had the headlight covers cleaned and coated on two vehicles. They really did a great job and improved the lights.
They messed up my oil change, not once but twice and it started leaking oil. Something as routine as an oil change became difficult and inconvenient to work through and I recommend going elsewhere.
I am happy with the price of my new tires but .. they swapped out 1 wheel of luggage nuts on my dodge that do not match the original and refuse to make it right 😲 And they saw and know what happened
Team Lead Brandon is very rude and needs customer service skills. I ordered tires on Thursday as well as paid for the installation of them. Brandon did not pull the tires in time for my 12pm appointment on Friday and per Wal-Mart policy the order gets canceled. I had to repay for services that I already paid for and now will have to wait 10 business days until Wal-Mart refunds my initial payment and the bank receives it back into my account. I suggest you steer clear of ordering ahead for installation. Incompetent and won't take ownership of his mistake.
Prices a fair for oil changes. Other than that it always seems like unorganized chaos in there. It takes forever to get an attendant to come over because they're busy in the bays. But you guys offer "free tire rotations" with the road hazard packages that you pay $10 per tire and you can't even schedule to have a rotation done unless you're paying for it full price. Customers who paid for road hazard rotaion have to wait until the bay is available with no appointments scheduled for tire rotations. I bought brand new tires from them a year ago and they have yet to rotate them!!! Horrible customer service on that end. You shouldn't offer "free tire rotations" if you're not even capable of doing them. My auto service is being taken elsewhere.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.