Walmart Auto Care Center

We had an appointment at 11 am. The tire people said it would take about 2 hours. We told him the tires we wanted to purchase. They said they were in stock. We go back to Walmart tire center 2pm because no one called us. Our truck hasn't even been touched. They said to come back at 5 and it will be ready. At 3:35 we get a call stating the tires weren't in stock and had to pay a higher price. We said that was fine. We get a call back at 4:10 from Chris the service tech staying They couldn't get the bolts undone to change the tires. Said we had to take it to another company that had stronger tools. This is completely unprofessional to have a customer's vehicle for so long and not do any work. They could have just said they didn't want the service. We brought the truck home and my husband had

This location has horrible customer service and they never answer the phone ever. Do not recommend. Go to tire discounters instead. For all four tires it was only around 400$ for my Honda. Hope this helps! 😊

Took my car in for a tire repair. They were the only option on a Sunday. Ended up buying a new tire (nail in sidewall). Mechanic (John) was very helpful and explained my options without pressuring me to buy more than needed. Work was done quickly and they were careful to keep my white interior clean. I willgoback next time I need tires.

BEWARE WORST CUSTOMER SERVICE EXPIERENCE EVER! I would give them a NEGATIVE 10 stars if it was an option, this place is a bad joke. All the bad reviews I should have read these first before I ordered 4 tires and an installation on 7/25. scheduled the appointment for 8/2 at 7AM. I really need new tires was so excited to get these put on and it's a price i can afford. So, on 8/2 morning of my scheduled appointment, when I am literally leaving my house for the appointment, I live right down the road, I received a text at 640AM that my appointment was cancelled, and I needed to reschedule since they are still waiting on 1 tire to come in. The APP is ZERO help, all I can do is cancel the appointment, which I don't want to do, I want to find out when the tire will be in and reschedule the appo

We made an appointment because we were told we wouldn't have to wait on our tires. 2 1/2 hours later they hadn't even started them. They have a girl working putting on the tires that has No Idea what she's doing while all the men not helping are walking around looking at tablets. Not with customers filling out information. Going on 3 hours now with an appointment and they only had 2 cars in front of us. I don't recommend them at all, or the people they currently have hired anyway..