Walmart Auto Care Center

Ok service, but SO SO SLOW!!!! I arrived at 9:00 for my appt, with no one else in front of me other than one car actively being serviced with new tires. My car was finally pulled in at 10:00, it then took another hour and 40 minutes to install 4 new tires on a civic. So with an appointment in the morning, it took 2 hours, 40 minutes. It’s incomprehensible to imagine “working” as slow as they were.

Do not waste your time going here! They have no respect for time and poor work ethics. They don't pick up calls. My pumped tire would be flat within 5 days at most, took it to them and they said my tires were worn out and needed to replace all 4. I paid over 200$ for the new 4 tires and was scheduled for another day to come replace the old ones. I was rescheduled 4 diferent times, this went on for over a month. Finally one morning, I woke up and they had refunded my money with no explanation. I went to a place called zee used and new tires on the pulaski hwy...was charged just 30$ for a puncture on just one tire. Was there for less than 20 minutes. And my tires are good now...no issues.

Very disappointed with how this Walmart is run. The tire shop employees clearly don’t want to do their jobs. They refused to service my car for no valid reason — just because they didn’t feel like working. The work ethic there is awful. They made me book the appointment a week in advance and had plenty of time to check the make and model, yet still came up with a weak excuse on the day of the service. Then I got an email saying my appointment was canceled because I “didn’t show up on time,” which is completely false — they just can’t select “refused to service customer” in the system. The guy at the counter was respectful and tried to help, but the mechanics? Totally unprofessional. Terrible experience overall — this location needs serious management attention.

I order 4 new tires from Walmart. They canceled my installation on my tires, Tuesday, until next week Friday. When i got there, nobody showed up for work at 7am in the morning. They told me to come back at noon. When i got back at noon, their lift could not lift up a stock 2017 Toyota tacoma, so they canceled me again. I need to find another shop to install my tires. Wasted 2 days and 6 hours of waiting to tell me find another tire shop.

Recently got four new tires from here, Melissa and Lavelle were awesome. Very helpful, I had gone elsewhere first and was very frustrated when I got to them, but they got me set up with what I needed and got my car set. Definitely recommend them for tires with a lack of headache.