Walmart Auto Care Center

The workers were nice and helpful. However one of the workers who was doing the check in messed up what she did and I brought it to her attention and instead of hearing me out she was so sure she was correct that I took her word for it and trusted her that my money would be refunded. However it’s been weeks after that and my order still didn’t get canceled or refunded so I reached out to Walmart help chat and they said they’d ask their team to cancel my item. Now I get an email from Walmart help and they said that because of what it says on the app (how the worker checked me in) that I picked up the item and now have to contact the Walmart I was at to deal with it. This is a huge waste of time and money because of one workers mistake which I notified her about but she didn’t listen. Here’s

Walked in to have a tire rotation days ago, they do them for free when you buy their tires. The problem, you can’t make an appointment for rotations, They told me they were too busy that day and to make an appointment for an oil change and at that time, tell them you need a rotation as well. Well I had an appointment at 10:30 a.m. today to be turned away again, super slow in store but the guy at the counter said he needed two people to do the tire rotation (there was another guy there) and he would just do my oil change. I felt strong that he just didn’t feel like it, so I drove a half hour away to pay double and actually get a tire rotation. Walmart sells tires cheaply with the promise of free rotations. If you can’t actually get them it’s not such a great deal. I’ll be going to their c

Absolutely worst auto care I had experience with. I scheduled to replace tires. When I came to the reception area in time, no one was there. Then when lady showed up in ten minutes, they accused me being late. She took my keys, checked the car, she said they cannot replace it, since they do not have same rim size in their system which I’ve been driving since I bought a car. I said alright, I’d pickup the tires and replace somewhere else. She said okey, but when she returned she said she got just three. Their manager was .. no words. POOREST SERVICE EVER

Stayed true to appt time. Stayed informed. I hope everything was done correctly. (fingers crossed) I say that because I knew my passenger windshield wiper was bad but it wasn't checked off on the receipt. I'm concerned about my filters but I don't know how to check them.

Workers are absolutely fantastic people and will do anything And go out of their way to help you. Lead Manager has an absolutely horrible attitude, does not have any knowledge of cars or how to work on them, will do anything to get out of working on the vehicles, talks to employees like they are trash, and has an uncanny way of talking to women that hopefully HR will love to hear about again. Just keep in mind that your gonna get the walmart way and thats his way and if you dont like it the highway is a stones throw away. Morals as a person are null and void to him. He does not care, will act like he does, and then talk all of the disrespect he can when you walk away. I would not suggest going there on any other days other than sunday and tuesday.