Walmart Auto Care Center

I was first in line when they opened and had an appointment for 7am. They pulled the truck into the shop immediately and it took nearly two hours for two new tires

They closed 3 hours early due to reportedly being short staffed. I'd go use either Big O or Chuck's Tire, they rock. So, I have to say, a lot of the results you get with a place have to do with who you deal with and can very depending on day. A few days after my bad experience, I went back for another reason for a neighbor and the prices on batteries are AMAZING! Especially compared to some other places I have used recently. Now time will tell quality as compared to others. Mark Heinemann is very helpful and sometimes great prices are worth it.

The guys at Ruidoso Walmart Auto Center are heroes and our roadtrip would have been an absolute disaster without them! Our SUV got a flat tire about 40 miles away in Tularosa, and while we got the donut tire on, every other tire center already closed at 5pm on a Saturday. We called ahead to check that they carried the tire size we needed, but when we arrived 5 minutes to closing, the garage doors were already closed and locked. Thankfully, the staff were so helpful and understanding of our situation (we'd have to stay overnight in town because our home base was 300 miles away), they brought the jack out to the parking lot, sold us a new tire, inflated the new tire, and installed it. They stayed after hours to get our car back on the road and I can't properly thank them for how appreciative

It's great, but the manager is never on time so you have to sit and wait until like 7:30. If you dont wait, and you go shopping first, there will already be a line of cars. Better to just bite the bullet. The dudes are all solid, or at least the ones I've met. The older Hispanic guy is great.

Lies and deceptive advertising. I was first in line for a standard oil change which was advertised at $19.95. I was told they didn't have Quaker State and would have to upgrade to a more expensive oil change at almost double the advertised price. Ok I said since I was already in line and made a special trip. I asked to please lubricate underneath the chassis as it is included in the price. I came back to pick up my car and overheard another associate telling a customer that the grease gun does not work and had not worked in the year he had worked there! 1. If you can't offer something take the sign down! Instead of hoping to upsell the customer on a more expensive service. 2. Don't lie to your customers. 3. I doubt they even used the more expensive oil and had to go home and check to see i