Walmart Auto Care Center

A Case Study in Systematic Service Failure I am writing this review to warn others of the staggering lack of integrity and professional competence at this establishment. After multiple experiences, it is clear that this business prioritizes avoiding warranty obligations over customer safety and satisfaction. The Battery Warranty Deception I purchased a car battery with a 3-year warranty. It failed completely after only six months. Upon returning to the store, I was dismissed because the staff was "too busy" to assist. Following a formal complaint to the head office, a "test" was finally conducted. The diagnostic process was fundamentally flawed. Despite the battery requiring a jump-start to even reach the shop, the staff insisted the battery was "healthy" because it showed sufficient am

For some reason unknown, my appointment was cancelled to install tires. They were still able to fit me in the alloted time and get it done reasonably with added service to replace my TPMS. Great thanks to the woman working the front desk for her managing skills.

🤦🏾‍♀️If I could give this location 0 stars I would... Nobody never answers the phone at this location, I've been calling for the past 3 days🙄. This location also cancelled my tire order without any explanation, which made me miss out on $120 rabate from the manufacturer. What a disappointment, If the customer service sucks this bad, I could just imagine what the actual service is like. Thanx for saving me a headache I guess.🙄

When I got my oil change today it went so smoothly and very fast! The employees were very efficient and they even vacuumed out my floor in the driver and passenger side! What a great surprise because I wasn't looking forward to doing it myself. Refuse to get my oil changed anywhere else.

Stay away from this place if you want to change oil ... unprofessional technicians here and they don't know how to open oil covar and they broken oil pan it cost me 300$ I never recommend this place for oil changing very be careful