Walmart Auto Care Center

Came in at 1145 on a Sunday and tried to get a tire fixed. The guy running the counter had no customer service skills. Was rude and off putting in his delivery. Told us they were 3 hours behind and to come back in 3 hrs, all the bays were empty and no one was there waiting. This gave the impression that they were just unwilling to work. Guy also said that one of their techs was on lunch and probably not coming back after, thus furthering the assumption that they aren't trying to work. Will not be doing business at this tire center in the future. Arkansas City tire center will be taking all our weekend tire needs for the forseeable future.

Crappy service! Waited to be next for over 10 minutes with multiple attendants at the desk. With no question of what I needed or why I was there? Then as I’m waiting patiently they ask a lady who just came in what she needed as if I had been helped needless to say left after that because how do you not have the customer service to ask them what is needed.

Got a patched job. Done.. for free as I am a Walmart+member! Nice people.

It's slow waiting every time I've gone here. Their is no sense of urgency from the assistants there. Waited near 30 minutes with only one person in front of me to get service. I waited in line for 10 minutes with nobody at the counter before opening the door behind the counter to the garage to ask for someone. Then another 20 for him to check in the 1 customer in front of me. I am not exaggerating! I tried to leave at one point but was trapped because once you're in, they have to press a button to allow the door to open back up. Hard to do when nobody is at the counter. Then when i finally got my turn they said they couldn't service my tire because their air compressor was down. So the tire warranty i paid for is useless and now i have to go somewhere else to pay and get it fixed. Thanks

Went in to get a flat tire patched. Told me it would be about an hour-hour and a half. No problem. Told them I’d wait at the store. After two hours with no update I check in, they tell me only 20 more minutes and you’re up , okay I’ll do some grocery shopping and when I’m done it should be good to go or close. Another hour later - still my car isn’t even in the garage yet. So what went from an hour wait to almost 4 hours later - just told them give me the keys and I’ll go somewhere else. No remorse , no apology. Just be honest about the wait time so I can make a conscious decision about whether to wait , go home and wait , or come back another day. Total waste of time and the employees act like they could care less to be there or help any of the customers. They act like the customers are