Water Works Car Wash

Very disappointed with my first car wash experience here. I’ve been excited to give this car wash a shot because it has everything from car care to food/coffee. I did not go in to get food/coffee, if I did get my car washed. I got the $15 package and was highly dissapointed. After the wash, there was still an insane amount of dirt on my doors and on the front of my bumper. I do not think I’ll be going here again.

The bay by the dispenser hasn't had soap in the sprayer for over 2 years! There are always shady people around the car wash and I always get out as fast as I can!

Every time I've gone, the self wash has had the same problem – no soap from the sprayer. I've even taken a break and not gone for a year, figuring they would have fixed the problem by the time I tried them again. Nope. Same problem every time. (Soap from the brush but not from the sprayer when selecting "High-Pressure Soap.") One time I even showed an attendant, who told me the little bit of froth from the high-pressure water was soap. C'mon. I've used these self-washes enough over the years to know what soap looks like. He was nice enough to refund my money, but I can't keep going to a car wash with no soap. I'm done going here.

Mixed feelings. I used to go here for oil changes, and the staff was kind and nice. I got real good oil changes! The coffee shop and water works are owned by the same people. They had a new person working the car wash. She misguided me and I shattered my hub cap on my recently new Honda Civic. She even apologized because it was her first day! The owner was a rude! He offered to pay for the one hubcap $10, however they only come in 4 on amazon. I had to order 4 more basically. Now I have 3 spares. While I did not go there often, I went there twice a year for 10 years. Oil and wash for two vehicles. $110 dollars per trip times two = $220 per year = $2220 for ten years. It's been 4 years since I went back. ($ 880-900 loss) inflation The owner is not business smart. I even told him I had b

you have to pay a dollar for every 30sec of car washing and the vacuums have zero power wouldn’t even pick up rocks plus the nozzle was being held together by electric tape. this place needs to do better!