Wayne's Auto Repair
Westerville, OH · Auto repair shop
- Address
- Wayne's Auto Repair, 5995 Westerville Rd, Westerville, OH 43081
- Phone
- (614) 721-2120
- Website
- www.autorepair-columbusoh.com
Wayne's Auto Repair is an auto shop located in Westerville, OH. It is one of 82 auto shops listed in Westerville. There are 10 photos associated with this location.
About Wayne's Auto Repair
Keep your car in excellent condition! The ASE certified technicians at Wayne's Auto Repair know how to maintain a smooth-running vehicle. Why visit a dealer for auto diagnostics and repairs? At our shops, we service and repair all makes and models,... More
Customer Reviews
Took one of our work trucks there it had a problem that nobody else could fix. Not only did they tow it for us but they worked on it found the problem replaced our starter because the starter motor that I'd already gotten replaced got burned up because a compressor unit the AC compressor was seized and they replaced the AC compressor the serpentine belt and checked our tensioner and replace the starter and check the battery charge and towed it for a very reasonable price so I'm very grateful to these guys and I'll definitely bring our company trucks there and our personal vehicles again. They treated me and my guys like family and I definitely trust them.
Yeeeah, so they cracked my radiator. And then wanted to charge me $1,250 to fix their doing. How do I know they cracked it? Well simple, there was only a small amount of fluid on the frame by the radiator because I knew my transmission line was a little loose before taking it in there. It had also previously been inspected by another mechanic and the radiator was fine, no cracks just a loose trans line. So, when they went to show me what was wrong with my truck in the shop, there was a whole heck of a lot of COOLANT and transmission fluid all over my frame! I was mortified. And they told me my radiator was cracked. Well it certainly was not! Until they got their hands on it. And the worker in there wouldn’t make direct eye contact with me and seemed avoidant when questions were asked about
I took my Jeep Wrangler in for brakes and an oil change and some other major issues were discovered. Not only did Wayne’s explain what needed done immediately and what could possibly wait, they also worked with my extended warranty company. They communicated regularly and clearly throughout the process to keep me updated on status of of the work being done. I didn’t feel at all intimidated or like they were trying to take advantage of me which I’ve often felt as a female when it comes to car repairs. They’ve definitely gained a new customer!
This is an exceptionally terrible service. I explained to the service manager, Rick, my stalling problem with my Chrysler 300. Their diagnosis. was, I don’t know what’s wrong with your vehicle. And charge me $186 for the diagnostics. My car sat on the lot for one week. This service is a rip off. I repaired the car, stalling problem, by going to YouTube , And replace the ECM myself. Photo graph included.
Don't ever bring your car here, I only brought there because of my warranty and it was one of the worst decisions I've made not only did they keep my car for over a month, it was also vandalized while on property, owner never contacted me back nor the office the whole experience sucked and I still spent $1200 and the issues are still the same don't ever use Wayne's auto I mean never
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.