Wendle Ford Parts Center

Just bought a really sweet car here and couldn’t be more happy with the entire experience! The sales professional (can’t spell his name right) “Danny” listened to what I wanted, needed and wanted to pay. Wasn’t pushy, did a great job. His sales manager was the best I’ve ever worked with in over 50 years of buying cars. Alex in finance just did the paperwork and got us out the door. One of the easiest and fastest car purchases I’ve ever done. Really appreciate the professionalism and the way the treated us. Would buy here and recommend to to friends! Thank you!

I had a scheduled appointment. Arrived and was told all the service people were at lunch (it was 12:15) and they wouldn’t be able to service for an hour. When I expressed frustration and inability to wait Davonne asked if I could return early on Saturday and he would be sure to take care of me. I was there at 0800 on Saturday and true to his word, Davonne had me in and out of there. My experience of not having my appointment honored would have had 2 stars - but Davonne’s stellar customer service and demeanor saved the review. Give the man a raise!

Nice quick service. Quicker than originally quoted over the phone that the service would take 4-6 hours, only took 2. Nice waiting area with coffee, popcorn and vending machine. Only thing was I stated my name was Maria, gentleman called Marie, I corrected him with my name and he still continued to call me Marie. In fact, the email I received to complete the survey shows Marie.

I had a recall to take care of. My local dealer gave me some song and dance about this clearly they didn’t have a clue about the recall or the nature of the needed repair. So I called Wendle where I bought my truck for many of the same reasons ie product knowledge and ease of doing business. I also had another issue which was going to take IMHO some serious time to noodle out the source of the leak and get it fixed. Wendle service shines again. They had the recall squared away quickly and also identified the source of the water leak. They had my extended warranty billed appropriately for the work not covered by any factory responsibility. The truck was all ready on time, along with the bill so I was on my way quickly and painlessly….perfect!!

Thank you Wendle Ford for your outstanding customer service. I had a dead battery, so I called around town for someone to put in a new one for me. With Wendle Ford you don't get an answering machine. I explained I had done business for years with another company who had recently sold their business and Wendle said they could fit me in the next day. When I arrived, Manny greeted me with a smile and welcomed me to Wendle Ford by showing me optional waiting rooms as I had brought some reading material. I asked about how long the service would take and his answer was spot on. If I'm not doing a job myself, .... customer service, honesty and integrity is what I look for and Wendle Ford delivered for me! I would highly recommend you check out Wendle Ford for your auto needs.