West Herr Toyota of Williamsville Service and Parts

I bought a brand new Toyota Sienna from Patsy! It was a seamless process. Expected to take months to get a new Sienna XLE in stock but Patsy was on it for us and was able to find one in stock within weeks of a down payment. Brought our kids in to the dealership to test drive it late in the evening after work and drove it off the lot the next day. Minimal hassle and the whole team was so helpful since we had our young kids in tow!

I had my NY State vehicle inspection done at West Herr Toyota Williamsville. They took my van exactly at my appointment time and completed the inspection efficiently. I appreciate that they have such a pleasant waiting area with free coffee. I am grateful that Jessie from the Blue Team always checks to see if I have any regular van maintenance that would need to be done in the near future. Overall, I am very impressed with West Herr’s knowledgeable, friendly and very professional staff. I am a long time loyal customer of West Herr Toyota in Williamsville and I highly recommend all of their services.

West Herr Toyota Collision in Williamsville is absolutely amazing! Everyone that I have dealt with is AMAZING! My car was fixed days earlier than expected and I was called and given updates every couple days. I couldn’t say enough great things about them! My car was fixed perfectly! No complaints! Definitely recommend!!!!!

I had to drop my car off on a Saturday, with no appointment. I was greeted in Service with a smile and told it was no problem. Jessie was friendly and explained what the timeline would be. She texted me shortly after assuring me that the car would be looked at on Monday. Due to unforeseen circumstances the car couldn’t be looked at and Jessie let me know I would hear from them on Tuesday. I did and the problem was solved. Will go here every time with no hesitation due to the friendly, kind and professional service. Bonus was all covered under factory warranty.

You're service is always great. Wish I lived closer to Williamville West Herr for regular service. Tom Bull is the best! And not just because he in my brother-in-law. I've sent family and friends for cars because he is fair and smart! Thank you Patricia Greenstein